{"id":14349,"date":"2025-12-18T01:01:21","date_gmt":"2025-12-17T16:01:21","guid":{"rendered":"https:\/\/m365jp.net\/?p=14349"},"modified":"2025-12-18T01:06:09","modified_gmt":"2025-12-17T16:06:09","slug":"servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-35","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-18-servicedegradation-ex1183224-exchange-online-some-users-may-be-unable-to-access-the-my-templates-and-viva-insights-outlook-add-ins-in-exchange-online-35","title":{"rendered":"[serviceDegradation] EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online"},"content":{"rendered":"
\n
\n
\n\n\n\n
EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/17\/2025 15:08:24<\/td>\n<\/tr>\n
Start Time<\/th>\n11\/05\/2025 20:53:41<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online<\/p>\n

User impact: Users may be unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online.<\/p>\n

Current status: We\u2019ve cleared the cached data for the affected users, though it\u2019s not yet confirmed whether this will fully mitigate impact. Our investigation is ongoing, and we\u2019re working to pinpoint what introduced the internal error so we can better understand the root cause and identify the most effective mitigation path.<\/p>\n

Scope of impact: The problem impacts some users trying to access the My Templates and Viva Insights Outlook add-ins in Exchange Online. This section may be updated as our investigation progresses.<\/p>\n

Next update by: Wednesday, December 17, 2025, at 9:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fExchange Online\u306e\u300cMy Templates\u300d\u3084\u300cViva Insights\u300dOutlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u72b6:\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u30c7\u30fc\u30bf\u3092\u30af\u30ea\u30a2\u3057\u307e\u3057\u305f\u304c\u3001\u3053\u308c\u3067\u5f71\u97ff\u304c\u5b8c\u5168\u306b\u8efd\u6e1b\u3055\u308c\u308b\u304b\u306f\u307e\u3060\u78ba\u8a8d\u3055\u308c\u3066\u3044\u307e\u305b\u3093\u3002\u8abf\u67fb\u306f\u7d99\u7d9a\u4e2d\u3067\u3001\u5185\u90e8\u30a8\u30e9\u30fc\u306e\u539f\u56e0\u3092\u7279\u5b9a\u3057\u3001\u6839\u672c\u539f\u56e0\u3092\u3088\u308a\u3088\u304f\u7406\u89e3\u3057\u3001\u6700\u3082\u52b9\u679c\u7684\u306a\u7de9\u548c\u7b56\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u554f\u984c\u306f\u3001Exchange Online\u3067My Templates\u3084Viva Insights Outlook\u30a2\u30c9\u30a4\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u8abf\u67fb\u306e\u9032\u5c55\u306b\u4f34\u3044\u66f4\u65b0\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6b21\u56de\u66f4\u65b0:2025\u5e7412\u670817\u65e5\u6c34\u66dc\u65e5 \u5348\u5f8c9\u664230\u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX1183224 | Exchange Online | Some users may be unable to access the My Templates and Viva Insights Outlook ad […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14349","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14349"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14349\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}