{"id":14382,"date":"2025-12-19T11:00:54","date_gmt":"2025-12-19T02:00:54","guid":{"rendered":"https:\/\/m365jp.net\/?p=14382"},"modified":"2025-12-19T11:01:34","modified_gmt":"2025-12-19T02:01:34","slug":"servicedegradation-sp1196502-sharepoint-online-some-users-may-be-unable-to-retrieve-email-addresses-using-the-sharepoint-online-client-side-object-model-csom-api-7","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-19-servicedegradation-sp1196502-sharepoint-online-some-users-may-be-unable-to-retrieve-email-addresses-using-the-sharepoint-online-client-side-object-model-csom-api-7","title":{"rendered":"[serviceDegradation] SP1196502 | SharePoint Online | Some users may be unable to retrieve email addresses using the SharePoint Online Client Side Object Model (CSOM) API"},"content":{"rendered":"
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SP1196502 | SharePoint Online | Some users may be unable to retrieve email addresses using the SharePoint Online Client Side Object Model (CSOM) API<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to retrieve email addresses using the SharePoint Online CSOM API.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/19\/2025 01:46:19<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/03\/2025 13:47:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to retrieve email addresses using the SharePoint Online Client Side Object Model (CSOM) API<\/p>\n

User impact: Users may be unable to retrieve email addresses using the SharePoint Online CSOM API.<\/p>\n

Current status: We’ve completed our validations and testing of our newly developed code fix and are preparing its deployment to all impacted environments. Additionally, we anticipate that the deployment will have taken place prior to our next scheduled update, at which point we\u2019re aiming to gather a remediation timeline to be provided by our next scheduled communication update.<\/p>\n

Scope of impact: Any user attempting to retrieve email addresses via the SharePoint Online CSOM API may be impacted. This section may be updated as the investigation progresses.<\/p>\n

Start time: Wednesday, December 3, 2025, at 1:47 PM UTC<\/p>\n

Root cause: A recent standard update to the service wasn\u2019t properly deployed and is preventing users from retrieving email addresses using the SharePoint Online CSOM API.<\/p>\n

Next update by: Friday, December 19, 2025, at 8:00 PM UTC<\/td>\n<\/tr>\n

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\u958b\u59cb\u6642\u9593:2025\u5e7412\u67083\u65e5\u6c34\u66dc\u65e5 13:47 UTC<\/p>\n

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