{"id":14391,"date":"2025-12-20T06:01:17","date_gmt":"2025-12-19T21:01:17","guid":{"rendered":"https:\/\/m365jp.net\/?p=14391"},"modified":"2025-12-20T06:06:28","modified_gmt":"2025-12-19T21:06:28","slug":"servicedegradation-od1200498-microsoft-onedrive-users-may-be-unable-to-open-the-microsoft-onedrive-app-on-samsung-android-devices","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-20-servicedegradation-od1200498-microsoft-onedrive-users-may-be-unable-to-open-the-microsoft-onedrive-app-on-samsung-android-devices","title":{"rendered":"[serviceDegradation] OD1200498 | Microsoft OneDrive | Users may be unable to open the Microsoft OneDrive app on Samsung Android devices"},"content":{"rendered":"
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OD1200498 | Microsoft OneDrive | Users may be unable to open the Microsoft OneDrive app on Samsung Android devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to open the OneDrive app on Samsung Android devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/19\/2025 20:46:15<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/19\/2025 17:57:28<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to open the Microsoft OneDrive app on Samsung Android devices<\/p>\n

User impact: Users may be unable to open the OneDrive app on Samsung Android devices.<\/p>\n

More info: This issue may be impacting any user trying to open the Microsoft OneDrive app from any Samsung Android device that has the Samsung account app linked with a Microsoft 365 account.<\/p>\n

Current status: We\u2019ve determined that a recent update, released by Samsung, to the Samsung account app introduced a compatibility issue with the Microsoft OneDrive app and caused the impact. A new fixed version of the Samsung account app has been released by Samsung, and affected users should update the app to resolve the issue. That said, we’ve confirmed that updating the app resolves the issue non-Intune-managed devices, though Intune-managed devices remain impacted post Samsung account app update, and we’re working to establish why and determine the next steps.<\/p>\n

Scope of impact: Any user may be unable to open the Microsoft OneDrive app on any Samsung Android device that has the Samsung account app linked with a Microsoft 365 account.<\/p>\n

Next update by: Friday, December 19, 2025, at 11:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306f\u30b5\u30e0\u30b9\u30f3Android\u30c7\u30d0\u30a4\u30b9\u3067Microsoft OneDrive\u30a2\u30d7\u30ea\u3092\u8d77\u52d5\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

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\u8a73\u7d30\u60c5\u5831:\u3053\u306e\u554f\u984c\u306f\u3001Samsung Android\u30c7\u30d0\u30a4\u30b9\u3067Samsung OneDrive\u30a2\u30d7\u30ea\u3092Microsoft 365\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u7d10\u3065\u3051\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

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\u6b21\u56de\u66f4\u65b0:2025\u5e7412\u670819\u65e5\u91d1\u66dc\u65e5 23:30 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

OD1200498 | Microsoft OneDrive | Users may be unable to open the Microsoft OneDrive app on Samsung Android dev […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14391","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14391"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14391\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14391"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}