{"id":14393,"date":"2025-12-20T09:01:20","date_gmt":"2025-12-20T00:01:20","guid":{"rendered":"https:\/\/m365jp.net\/?p=14393"},"modified":"2025-12-20T09:01:52","modified_gmt":"2025-12-20T00:01:52","slug":"servicedegradation-od1200498-microsoft-onedrive-users-may-be-unable-to-open-the-microsoft-onedrive-app-on-samsung-android-devices-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-12-20-servicedegradation-od1200498-microsoft-onedrive-users-may-be-unable-to-open-the-microsoft-onedrive-app-on-samsung-android-devices-3","title":{"rendered":"[serviceDegradation] OD1200498 | Microsoft OneDrive | Users may be unable to open the Microsoft OneDrive app on Samsung Android devices"},"content":{"rendered":"
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OD1200498 | Microsoft OneDrive | Users may be unable to open the Microsoft OneDrive app on Samsung Android devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to open the OneDrive app on Samsung Android devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/19\/2025 23:27:15<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/19\/2025 17:57:28<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to open the Microsoft OneDrive app on Samsung Android devices<\/p>\n

User impact: Users may be unable to open the OneDrive app on Samsung Android devices.<\/p>\n

More info: This issue may be impacting any user trying to open the Microsoft OneDrive app from any Samsung Android device that has the Samsung account app linked with a Microsoft 365 account.<\/p>\n

Users with affected devices that aren’t managed through Intune can immediately update those devices to the latest version of the Samsung account app to remediate this issue.<\/p>\n

Current status: We\u2019re continuing our investigation and working with Samsung to further our understanding of the impacting change so that we can devise remediation options for affected users with Intune-managed devices. Users with affected devices that aren’t managed through Intune can immediately update those devices to the latest version of the Samsung account app to remediate this issue.<\/p>\n

Scope of impact: Any user may be unable to open the Microsoft OneDrive app on any Samsung Android device that has the Samsung account app linked with a Microsoft 365 account.<\/p>\n

Root cause: A recent update, released by Samsung, to the Samsung account app introduced a compatibility issue with the Microsoft OneDrive app and caused the impact.<\/p>\n

Next update by: Tuesday, December 23, 2025, at 12:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306f\u30b5\u30e0\u30b9\u30f3Android\u30c7\u30d0\u30a4\u30b9\u3067Microsoft OneDrive\u30a2\u30d7\u30ea\u3092\u8d77\u52d5\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Samsung\u306eAndroid\u30c7\u30d0\u30a4\u30b9\u3067\u306fOneDrive\u30a2\u30d7\u30ea\u3092\u8d77\u52d5\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831:\u3053\u306e\u554f\u984c\u306f\u3001Samsung Android\u30c7\u30d0\u30a4\u30b9\u3067Samsung OneDrive\u30a2\u30d7\u30ea\u3092Microsoft 365\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u7d10\u3065\u3051\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

Intune\u3067\u7ba1\u7406\u3055\u308c\u3066\u3044\u306a\u3044\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30c7\u30d0\u30a4\u30b9\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u305d\u306e\u30c7\u30d0\u30a4\u30b9\u3092\u6700\u65b0\u306eSamsung\u30a2\u30ab\u30a6\u30f3\u30c8\u30a2\u30d7\u30ea\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u3066\u3053\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u72b6:\u8abf\u67fb\u3092\u7d99\u7d9a\u3057\u3001Samsung\u3068\u5354\u529b\u3057\u3066\u5f71\u97ff\u3092\u6df1\u3081\u308b\u305f\u3081\u3001Intune\u7ba1\u7406\u30c7\u30d0\u30a4\u30b9\u306e\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3059\u308b\u5bfe\u7b56\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002Intune\u3067\u7ba1\u7406\u3055\u308c\u3066\u3044\u306a\u3044\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30c7\u30d0\u30a4\u30b9\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u305d\u306e\u30c7\u30d0\u30a4\u30b9\u3092\u6700\u65b0\u306eSamsung\u30a2\u30ab\u30a6\u30f3\u30c8\u30a2\u30d7\u30ea\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u3066\u3053\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:Samsung\u30a2\u30ab\u30a6\u30f3\u30c8\u30a2\u30d7\u30ea\u304cMicrosoft 365\u30a2\u30ab\u30a6\u30f3\u30c8\u3068\u9023\u643a\u3057\u3066\u3044\u308bSamsung\u306eAndroid\u7aef\u672b\u3067\u3001Microsoft OneDrive\u30a2\u30d7\u30ea\u3092\u8d77\u52d5\u3067\u304d\u306a\u304f\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6839\u672c\u539f\u56e0:\u6700\u8fd1\u30b5\u30e0\u30b9\u30f3\u304c\u30ea\u30ea\u30fc\u30b9\u3057\u305f\u30a2\u30ab\u30a6\u30f3\u30c8\u30a2\u30d7\u30ea\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3001Microsoft OneDrive\u30a2\u30d7\u30ea\u3068\u306e\u4e92\u63db\u6027\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u5f15\u304d\u8d77\u3053\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u56de\u66f4\u65b0:2025\u5e7412\u670823\u65e5\u706b\u66dc\u65e5 0:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

OD1200498 | Microsoft OneDrive | Users may be unable to open the Microsoft OneDrive app on Samsung Android dev […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14393","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14393"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14393\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}