{"id":14660,"date":"2026-01-24T07:01:34","date_gmt":"2026-01-23T22:01:34","guid":{"rendered":"https:\/\/m365jp.net\/?p=14660"},"modified":"2026-01-24T07:10:25","modified_gmt":"2026-01-23T22:10:25","slug":"servicerestored-cw1221869-microsoft-365-copilot-chat-some-users-may-not-receive-microsoft-copilot-chat-responses-or-experience-latency-using-gpt-5-2-quick-response-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-01-24-servicerestored-cw1221869-microsoft-365-copilot-chat-some-users-may-not-receive-microsoft-copilot-chat-responses-or-experience-latency-using-gpt-5-2-quick-response-2","title":{"rendered":"[serviceRestored] CW1221869 | Microsoft 365 Copilot Chat | Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response"},"content":{"rendered":"
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CW1221869 | Microsoft 365 Copilot Chat | Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may not have received Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/23\/2026 21:21:44<\/td>\n<\/tr>\n
Start Time<\/th>\n01\/23\/2026 18:42:00<\/td>\n<\/tr>\n
End Time<\/th>\n01\/23\/2026 19:36:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response<\/p>\n

User impact: Users may not have received Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response.<\/p>\n

Final status: A recent deployment introduced a request routing misconfiguration for Copilot Chat response traffic, resulting in impact. We’ve corrected the configuration while our automated recovery system directed affected traffic to infrastructure where the request routing configuration wasn’t impacted to remediate impact. We confirmed that service was restored by these actions after monitoring the environment.<\/p>\n

Scope of impact: Users may have experienced latency or not received responses while using Microsoft Copilot Chat GPT 5.2 Quick response<\/p>\n

Start time: Friday, January 23, 2026, at 6:42 PM UTC<\/p>\n

End time: Friday, January 23, 2026, at 7:36 PM UTC<\/p>\n

Root cause: A recent deployment introduced a request routing misconfiguration for Copilot Chat response traffic, resulting in impact.<\/p>\n

Next steps:
– We’re reviewing our update testing and validation process to better identify routing and network issues prior to deployment and avoid issue like this moving forward.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Copilot Chat\u306e\u5fdc\u7b54\u3092\u53d7\u3051\u53d6\u308c\u306a\u304b\u3063\u305f\u308a\u3001GPT 5.2\u30af\u30a4\u30c3\u30af\u30ec\u30b9\u30dd\u30f3\u30b9\u4f7f\u7528\u4e2d\u306b\u9045\u5ef6\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Microsoft Copilot Chat\u306e\u5fdc\u7b54\u3092\u53d7\u3051\u53d6\u3063\u3066\u3044\u306a\u3044\u304b\u3001GPT 5.2\u30af\u30a4\u30c3\u30af\u30ec\u30b9\u30dd\u30f3\u30b9\u3092\u4f7f\u7528\u3057\u305f\u9045\u5ef6\u3092\u611f\u3058\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u6cc1:\u6700\u8fd1\u306e\u5c0e\u5165\u3067\u3001Copilot Chat\u306e\u5fdc\u7b54\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306b\u5bfe\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u8aa4\u8a2d\u5b9a\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002\u8a2d\u5b9a\u3092\u4fee\u6b63\u3057\u3001\u81ea\u52d5\u5fa9\u65e7\u30b7\u30b9\u30c6\u30e0\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u8a2d\u5b9a\u306b\u5f71\u97ff\u306e\u306a\u3044\u30a4\u30f3\u30d5\u30e9\u3078\u8a98\u5c0e\u3057\u3001\u5f71\u97ff\u3092\u4fee\u5fa9\u3057\u307e\u3057\u305f\u3002\u74b0\u5883\u3092\u76e3\u8996\u3057\u305f\u7d50\u679c\u3001\u3053\u308c\u3089\u306e\u884c\u52d5\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u304c\u5fa9\u65e7\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:Microsoft Copilot Chat GPT 5.2 Quick Response\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u969b\u306b\u9045\u5ef6\u304c\u767a\u751f\u3057\u305f\u308a\u3001\u5fdc\u7b54\u3092\u53d7\u3051\u53d6\u308c\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e741\u670823\u65e5\u91d1\u66dc\u65e5 \u5348\u5f8c6\u664242\u5206 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e741\u670823\u65e5\u91d1\u66dc\u65e5 \u5348\u5f8c7\u664236\u5206 UTC<\/p>\n

\u6839\u672c\u539f\u56e0:\u6700\u8fd1\u306e\u5c0e\u5165\u3067Copilot Chat\u306e\u30ec\u30b9\u30dd\u30f3\u30b9\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306b\u5bfe\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u8aa4\u8a2d\u5b9a\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u5c0e\u5165\u524d\u306b\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u554f\u984c\u3092\u3088\u308a\u6b63\u78ba\u306b\u7279\u5b9a\u3057\u3001\u4eca\u5f8c\u3053\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u907f\u3051\u308b\u305f\u3081\u3001\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u30c6\u30b9\u30c8\u3068\u691c\u8a3c\u30d7\u30ed\u30bb\u30b9\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CW1221869 | Microsoft 365 Copilot Chat | Some users may not receive Microsoft Copilot Chat responses or experi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14660","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14660"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14660\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}