{"id":14723,"date":"2026-01-30T00:01:09","date_gmt":"2026-01-29T15:01:09","guid":{"rendered":"https:\/\/m365jp.net\/?p=14723"},"modified":"2026-01-30T00:02:52","modified_gmt":"2026-01-29T15:02:52","slug":"servicerestored-cw1224109-microsoft-365-copilot-chat-some-users-using-microsoft-365-copilot-chat-may-have-not-seen-any-responses-being-generated","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-01-30-servicerestored-cw1224109-microsoft-365-copilot-chat-some-users-using-microsoft-365-copilot-chat-may-have-not-seen-any-responses-being-generated","title":{"rendered":"[serviceRestored] CW1224109 | Microsoft 365 Copilot Chat | Some users using Microsoft 365 Copilot Chat may have not seen any responses being generated"},"content":{"rendered":"
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CW1224109 | Microsoft 365 Copilot Chat | Some users using Microsoft 365 Copilot Chat may have not seen any responses being generated<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers using Copilot Chat may not have seen any responses being generated.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/29\/2026 14:41:20<\/td>\n<\/tr>\n
Start Time<\/th>\n01\/29\/2026 09:20:00<\/td>\n<\/tr>\n
End Time<\/th>\n01\/29\/2026 14:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users using Microsoft 365 Copilot Chat may have not seen any responses being generated<\/p>\n

User impact: Users using Copilot Chat may not have seen any responses being generated.<\/p>\n

More info: Users may have seen the following error message “Something went wrong. Please try again.”<\/p>\n

Final status: We’ve determined that a section of Microsoft API service infrastructure had dropped below our manageable service performance thresholds, producing failures for users generating responses for Copilot Chat. While we further investigate the source for the lower-than-expected service infrastructure performance levels, we’ve temporarily increased performance parameters to mitigate impact.<\/p>\n

Scope of impact: Some users attempting to generate responses within Copilot Chat in the Europe may have been impacted.<\/p>\n

Start time: Thursday, January 29, 2026, at 9:20 AM UTC<\/p>\n

End time: Thursday, January 29, 2026, at 2:00 PM UTC<\/p>\n

Root cause: A section of Microsoft API service infrastructure had dropped below our manageable service performance thresholds, producing failures for users generating responses for Copilot Chat.<\/p>\n

Next steps:
– We’re further analyzing the affected subset of Microsoft API service infrastructure in our effort to isolate the source for the lower-than-normal performance levels, and to help prevent similar issues in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:Microsoft 365 Copilot Chat\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u56de\u7b54\u304c\u4e00\u5207\u751f\u6210\u3055\u308c\u3066\u3044\u306a\u3044\u306e\u3092\u898b\u305f\u304b\u3082\u3057\u308c\u307e\u305b\u3093<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Copilot Chat\u3092\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u56de\u7b54\u304c\u751f\u6210\u3055\u308c\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8ffd\u52a0\u60c5\u5831:\u30e6\u30fc\u30b6\u30fc\u306f\u4ee5\u4e0b\u306e\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u300c\u4f55\u304b\u304c\u3046\u307e\u304f\u3044\u304b\u306a\u304b\u3063\u305f\u3002\u3082\u3046\u4e00\u5ea6\u8a66\u3057\u3066\u307f\u3066\u3002\u300d<\/p>\n

\u6700\u7d42\u72b6\u6cc1:Microsoft API\u306e\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u306e\u4e00\u90e8\u304c\u7ba1\u7406\u53ef\u80fd\u306a\u30b5\u30fc\u30d3\u30b9\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u95be\u5024\u3092\u4e0b\u56de\u308a\u3001Copilot Chat\u306e\u5fdc\u7b54\u3092\u751f\u6210\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5931\u6557\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30ec\u30d9\u30eb\u304c\u4e88\u60f3\u3088\u308a\u4f4e\u3044\u539f\u56e0\u3092\u3055\u3089\u306b\u8abf\u67fb\u3059\u308b\u4e2d\u3067\u3001\u5f71\u97ff\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u4e00\u6642\u7684\u306b\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30d1\u30e9\u30e1\u30fc\u30bf\u3092\u4e0a\u3052\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:\u30e8\u30fc\u30ed\u30c3\u30d1\u3067Copilot\u30c1\u30e3\u30c3\u30c8\u5185\u3067\u56de\u7b54\u3092\u751f\u6210\u3057\u3088\u3046\u3068\u3057\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e741\u670829\u65e5\u6728\u66dc\u65e5 \u5348\u524d9\u664220\u5206 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e741\u670829\u65e5\u6728\u66dc\u65e5 \u5348\u5f8c2:00 UTC<\/p>\n

\u6839\u672c\u539f\u56e0:Microsoft API\u306e\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u306e\u4e00\u90e8\u304c\u7ba1\u7406\u53ef\u80fd\u306a\u30b5\u30fc\u30d3\u30b9\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u95be\u5024\u3092\u4e0b\u56de\u308a\u3001Copilot Chat\u306e\u5fdc\u7b54\u3092\u751f\u6210\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5931\u6557\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u901a\u5e38\u3088\u308a\u4f4e\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30ec\u30d9\u30eb\u306e\u539f\u56e0\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u3001Microsoft API\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u306e\u5f71\u97ff\u3092\u53d7\u3051\u305f\u90e8\u5206\u3092\u3055\u3089\u306b\u5206\u6790\u3057\u3001\u4eca\u5f8c\u540c\u69d8\u306e\u554f\u984c\u3092\u9632\u3050\u305f\u3081\u306b\u52aa\u529b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CW1224109 | Microsoft 365 Copilot Chat | Some users using Microsoft 365 Copilot Chat may have not seen any res […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14723","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=14723"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/14723\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=14723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=14723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=14723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}