{"id":14940,"date":"2026-02-12T15:01:13","date_gmt":"2026-02-12T06:01:13","guid":{"rendered":"https:\/\/m365jp.net\/?p=14940"},"modified":"2026-02-12T15:06:26","modified_gmt":"2026-02-12T06:06:26","slug":"servicedegradation-mo1231021-microsoft-365-suite-some-users-may-be-unable-to-access-or-see-excel-data-in-multiple-microsoft-365-services-on-the-web","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-02-12-servicedegradation-mo1231021-microsoft-365-suite-some-users-may-be-unable-to-access-or-see-excel-data-in-multiple-microsoft-365-services-on-the-web","title":{"rendered":"[serviceDegradation] MO1231021 | Microsoft 365 suite | Some users may be unable to access or see Excel data in multiple Microsoft 365 services on the web"},"content":{"rendered":"
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MO1231021 | Microsoft 365 suite | Some users may be unable to access or see Excel data in multiple Microsoft 365 services on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access or see Excel data in multiple Microsoft 365 services on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n02\/12\/2026 05:56:13<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/12\/2026 05:32:39<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access or see Excel data in multiple Microsoft 365 services on the web<\/p>\n

User impact: Users may be unable to access or see Excel data in multiple Microsoft 365 services on the web.<\/p>\n

More info: Specific Microsoft 365 services affected are Power BI and SharePoint Online, though any Microsoft 365 service that uses Excel web access may be impacted.<\/p>\n

The impact scenario for Power BI is that some users may be unable to view data when opening imported Excel workbooks in Power BI workspaces. To avoid this issue, users can see the data when opening workbooks in Excel or Excel Online.<\/p>\n

The impact scenario for SharePoint Online is that some users may be unable to access or view Excel content on SharePoint Online sites because the content is blank and greyed out. To avoid this issue, users can open the Excel file directly without using web parts.<\/p>\n

Current status: We’ve received reports of an issue in which some users may be unable to access or see Excel data in multiple Microsoft 365 services on the web. We’ve identified a recent deployment in Excel introduced a compatibility issue with multiple Microsoft 365 services that’s preventing the data from populating on the web. We’re further reviewing the recent deployment to identify an efficient remediation plan. We anticipate being able to provide details on the proposed fix by our next scheduled update.<\/p>\n

Scope of impact: Some users attempting to view or access or see Excel data in multiple Microsoft 365 services on the web may be impacted. This information may be updated as our investigation continues.<\/p>\n

Root cause: A recent deployment in Excel introduced a compatibility issue with multiple Microsoft 365 services that’s preventing the data from populating on the web.<\/p>\n

Next update by: Thursday, February 12, 2026, at 10:00 PM UTC<\/td>\n<\/tr>\n

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