{"id":15003,"date":"2026-02-19T03:01:10","date_gmt":"2026-02-18T18:01:10","guid":{"rendered":"https:\/\/m365jp.net\/?p=15003"},"modified":"2026-02-19T03:02:07","modified_gmt":"2026-02-18T18:02:07","slug":"servicedegradation-cw1226324-microsoft-365-copilot-chat-users-email-messages-with-a-confidential-label-applied-are-being-incorrectly-processed-by-microsoft-365-copilot-chat-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-02-19-servicedegradation-cw1226324-microsoft-365-copilot-chat-users-email-messages-with-a-confidential-label-applied-are-being-incorrectly-processed-by-microsoft-365-copilot-chat-5","title":{"rendered":"[serviceDegradation] CW1226324 | Microsoft 365 Copilot Chat | Users&#8217; email messages with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">CW1226324 | Microsoft 365 Copilot Chat | Users&#8217; email messages with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users&#8217; email messages with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>02\/18\/2026 17:12:22<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>01\/21\/2026 07:25:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users&#8217; email messages with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat<\/p>\n<p>  User impact: Users&#8217; email messages with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat.<\/p>\n<p>  More info: The Microsoft 365 Copilot &#8220;work tab&#8221; Chat is summarizing email messages even though these email messages have a sensitivity label applied and a DLP policy is configured.<\/p>\n<p>  Current status: We&#8217;re continuing to monitor the final stages of our fix deployment as it saturates throughout the remaining affected infrastructure. Once this saturation is complete, we&#8217;ll reach out to your representatives to conduct additional testing with   a subset of affected users and verify impact has been remediated as expected.<\/p>\n<p>  Scope of impact: Your organization is affected by this event, and users&#8217; email messages with a confidential label applied are being incorrectly processed by Microsoft 365 Copilot chat. This section may be updated as our investigation continues.<\/p>\n<p>  Start time: Wednesday, January 21, 2026, at 7:25 AM UTC<\/p>\n<p>  Root cause: A code issue is allowing items in the sent items and draft folders to be picked up by Copilot even though confidential labels are set in place.<\/p>\n<p>  Next update by: Thursday, February 19, 2026, at 9:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u6a5f\u5bc6\u30e9\u30d9\u30eb\u304c\u9069\u7528\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u30e1\u30c3\u30bb\u30fc\u30b8\u304cMicrosoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u3067\u8aa4\u3063\u3066\u51e6\u7406\u3055\u308c\u3066\u3044\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u6a5f\u5bc6\u30e9\u30d9\u30eb\u304c\u9069\u7528\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u30e1\u30c3\u30bb\u30fc\u30b8\u304cMicrosoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u3067\u8aa4\u3063\u3066\u51e6\u7406\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831:Microsoft 365 Copilot\u306e\u300c\u4ed5\u4e8b\u30bf\u30d6\u300d\u30c1\u30e3\u30c3\u30c8\u306f\u3001\u30bb\u30f3\u30b7\u30c6\u30a3\u30d6\u30e9\u30d9\u30eb\u304c\u9069\u7528\u3055\u308cDLP\u30dd\u30ea\u30b7\u30fc\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001\u30e1\u30fc\u30eb\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8981\u7d04\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u72b6:\u6b8b\u308b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30a4\u30f3\u30d5\u30e9\u5168\u4f53\u306b\u4fee\u6b63\u304c\u6d78\u900f\u3057\u3064\u3064\u3042\u308b\u4e2d\u3001\u6700\u7d42\u6bb5\u968e\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u98fd\u548c\u72b6\u614b\u304c\u5b8c\u4e86\u3057\u305f\u3089\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u3092\u5bfe\u8c61\u306b\u3001\u5f71\u97ff\u304c\u6b63\u5e38\u306b\u6539\u5584\u3055\u308c\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u62c5\u5f53\u8005\u306b\u9023\u7d61\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:\u8cb4\u7d44\u7e54\u306f\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3066\u304a\u308a\u3001\u6a5f\u5bc6\u30e9\u30d9\u30eb\u304c\u4ed8\u3051\u3089\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u30e1\u30c3\u30bb\u30fc\u30b8\u304cMicrosoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u3067\u8aa4\u3063\u3066\u51e6\u7406\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u8abf\u67fb\u304c\u9032\u3080\u306b\u3064\u308c\u3066\u66f4\u65b0\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593:2026\u5e741\u670821\u65e5\u6c34\u66dc\u65e5 7:25 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0:\u30b3\u30fc\u30c9\u306e\u554f\u984c\u3068\u3057\u3066\u3001\u9001\u4fe1\u6e08\u307f\u306e\u30a2\u30a4\u30c6\u30e0\u3084\u30c9\u30e9\u30d5\u30c8\u30d5\u30a9\u30eb\u30c0\u30fc\u5185\u306e\u30a2\u30a4\u30c6\u30e0\u304c\u3001\u6a5f\u5bc6\u30e9\u30d9\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u306b\u3082\u304b\u304b\u308f\u3089\u305aCopilot\u304c\u5f15\u304d\u53d6\u308a\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0:2026\u5e742\u670819\u65e5\u6728\u66dc\u65e5 \u5348\u524d9\u664230\u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CW1226324 | Microsoft 365 Copilot Chat | Users&#8217; email messages with a confidential label applied are bei [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-15003","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=15003"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15003\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=15003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=15003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=15003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}