{"id":15182,"date":"2026-02-28T09:01:03","date_gmt":"2026-02-28T00:01:03","guid":{"rendered":"https:\/\/m365jp.net\/?p=15182"},"modified":"2026-02-28T09:02:45","modified_gmt":"2026-02-28T00:02:45","slug":"investigating-mv1240680-microsoft-viva-admins-may-see-an-action-count-of-zero-in-microsoft-viva-insights-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-02-28-investigating-mv1240680-microsoft-viva-admins-may-see-an-action-count-of-zero-in-microsoft-viva-insights-2","title":{"rendered":"[investigating] MV1240680 | Microsoft Viva | Admins may see an action count of zero in Microsoft Viva Insights"},"content":{"rendered":"
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MV1240680 | Microsoft Viva | Admins may see an action count of zero in Microsoft Viva Insights<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\ninvestigating<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may see an action count of zero in Microsoft Viva Insights.<\/td>\n<\/tr>\n
Last Updated<\/th>\n02\/27\/2026 23:12:35<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/27\/2026 20:56:36<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may see an action count of zero in Microsoft Viva Insights<\/p>\n

User impact: Admins may see an action count of zero in Microsoft Viva Insights.<\/p>\n

More info: This metric should be accounting for users that have selected “Send message with elaborate” in Outlook, but it isn’t.<\/p>\n

Current status: We’ve determined that a recent change to the categorization of actions prevented the action count metric pulling data from the correct category, resulting in impact. We’re considering how to update the metric logic to account for this change and remediate impact.<\/p>\n

Scope of impact: Admins attempting to see an accurate action count for Microsoft Viva Insights may be impacted.<\/p>\n

Root cause: A recent change to the categorization of actions prevented the action count metric pulling data from the correct category, resulting in impact.<\/p>\n

Next update by: Monday, March 2, 2026, at 3:30 AM UTC<\/td>\n<\/tr>\n

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MV1240680 | Microsoft Viva | Admins may see an action count of zero in Microsoft Viva Insights Status investig […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-15182","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=15182"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15182\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=15182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=15182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=15182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}