{"id":15193,"date":"2026-03-02T13:01:21","date_gmt":"2026-03-02T04:01:21","guid":{"rendered":"https:\/\/m365jp.net\/?p=15193"},"modified":"2026-03-02T13:04:07","modified_gmt":"2026-03-02T04:04:07","slug":"servicedegradation-mo1242002-microsoft-365-suite-users-in-australia-may-be-unable-to-access-various-microsoft-365-apps-or-services-from-portal-office-com-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-03-02-servicedegradation-mo1242002-microsoft-365-suite-users-in-australia-may-be-unable-to-access-various-microsoft-365-apps-or-services-from-portal-office-com-3","title":{"rendered":"[serviceDegradation] MO1242002 | Microsoft 365 suite | Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com"},"content":{"rendered":"
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MO1242002 | Microsoft 365 suite | Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access various Microsoft 365 Apps or services from portal.office.com.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/02\/2026 03:29:01<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/02\/2026 00:38:57<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com<\/p>\n

User impact: Users may be unable to access various Microsoft 365 Apps or services from portal.office.com.<\/p>\n

More info: This issue affects users accessing apps or services from portal.office.com and m365.cloud.microsoft.com.<\/p>\n

Current status: We investigated service health telemetry and identified resource contention caused by a spike in demand on infrastructure that facilitates access to Microsoft 365 apps and services through the portal. This reduced the rate at which user requests were processed, leading to impact. We\u2019ve implemented configuration changes to improve service accessibility. We\u2019re seeing improvements in service health and are validating with a subset of affected users to confirm resolution.<\/p>\n

Scope of impact: Users in Australia attempting to access or use Microsoft 365 Apps and services may be impacted. This section may be updated as our investigation continues.<\/p>\n

Root cause: A resource contention caused by a spike in demand on infrastructure that facilitates access to Microsoft 365 apps and services through the portal. This reduced the rate at which user requests were processed, leading to impact.<\/p>\n

Next update by: Monday, March 2, 2026, at 5:30 AM UTC<\/td>\n<\/tr>\n

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