{"id":15257,"date":"2026-03-04T16:01:12","date_gmt":"2026-03-04T07:01:12","guid":{"rendered":"https:\/\/m365jp.net\/?p=15257"},"modified":"2026-03-04T16:01:40","modified_gmt":"2026-03-04T07:01:40","slug":"servicerestored-sp1242132-sharepoint-online-some-admins-may-be-unable-to-access-the-sharepoint-online-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-03-04-servicerestored-sp1242132-sharepoint-online-some-admins-may-be-unable-to-access-the-sharepoint-online-admin-center","title":{"rendered":"[serviceRestored] SP1242132 | SharePoint Online | Some admins may be unable to access the SharePoint Online admin center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">SP1242132 | SharePoint Online | Some admins may be unable to access the SharePoint Online admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Admins may have been unable to access the SharePoint Online admin center.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>03\/04\/2026 06:04:08<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>02\/24\/2026 15:30:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>03\/03\/2026 21:33:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some admins may be unable to access the SharePoint Online admin center<\/p>\n<p>  User impact: Admins may have been unable to access the SharePoint Online admin center.<\/p>\n<p>  More info: Additionally, the top navigation suite bar (app launcher, search, and settings) didn&#8217;t load across SharePoint Online sites for any users.<\/p>\n<p>  When attempting to access the SharePoint Online admin center, admins may have seen the following error message:<\/p>\n<p>  \u201cSorry, something went wrong.\u201d<\/p>\n<p>  Final status: We&#8217;ve determined that a portion of SharePoint Online infrastructure responsible for accessing the admin center encountered an issue with a specific authentication component which caused stale cached data to build and resulted in impact. We\u2019ve   repaired the authentication component issue and cleared the stale cache, we&#8217;ve received confirmation from some admins who initially reported the issue that the impact is remediated.<\/p>\n<p>  Scope of impact: Some admins or users attempting to access the SharePoint Online admin center or sites may be impacted.<\/p>\n<p>  Start time: Tuesday, February 24, 2026, at 3:30 PM UTC<\/p>\n<p>  End time: Tuesday, March 3, 2026, at 9:33 PM UTC<\/p>\n<p>  Root Cause: A portion of SharePoint Online infrastructure responsible for accessing the admin center encountered an issue with a specific authentication component which caused stale cached data to build and resulted in impact.  <\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re further investigating the portion of infrastructure in which the authentication component issue took place, so that we can help prevent similar problems from reoccurring.<\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SP1242132 | SharePoint Online | Some admins may be unable to access the SharePoint Online admin center Status  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-15257","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=15257"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15257\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=15257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=15257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=15257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}