{"id":1526,"date":"2023-05-11T07:00:34","date_gmt":"2023-05-10T22:00:34","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1526"},"modified":"2023-05-11T07:15:47","modified_gmt":"2023-05-10T22:15:47","slug":"servicedegradation-op553235-microsoft-365-apps-admins-may-be-unable-to-load-data-in-the-microsoft-365-apps-health-page-of-the-microsoft-365-apps-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-05-11-servicedegradation-op553235-microsoft-365-apps-admins-may-be-unable-to-load-data-in-the-microsoft-365-apps-health-page-of-the-microsoft-365-apps-admin-center","title":{"rendered":"[serviceDegradation] OP553235 | Microsoft 365 apps | Admins may be unable to load data in the Microsoft 365 apps Health page of the Microsoft 365 apps admin center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OP553235 | Microsoft 365 apps | Admins may be unable to load data in the Microsoft 365 apps Health page of the Microsoft 365 apps admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Admins may be unable to load data in the Microsoft 365 apps Health page of the Microsoft 365 apps admin center.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/10\/2023 21:38:06<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/03\/2023 17:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Admins may be unable to load data in the Microsoft 365 apps Health page of the Microsoft 365 apps admin center<\/p>\n<p>  User impact: Admins may be unable to load data in the Microsoft 365 apps Health page of the Microsoft 365 apps admin center.<\/p>\n<p>  Current status: We&#8217;ve identified an issue where recently deployed service changes, intended to perform database management for the Microsoft 365 apps service, resulted in data not properly loading into the Microsoft 365 apps Health page due to a misconfiguration   that caused data to be routed to the incorrect endpoint. We&#8217;ve applied a configuration change to update the routing to the correct endpoint to resolve impact.<\/p>\n<p>  Affected admins can confirm that impact is resolved by signing in to <a href=\"https:\/\/config.office.com\">config.office.com<\/a> with an account that has at least one of the following roles: Global Administrator, Office Apps Administrator or Office Apps admin credentials. After signing in,   admins can navigate to the Apps Health under Health. Then, admins may click through to see if they are able to see all the health insights populate under each section: App Metrics, Add-ins, Channel Metrics and Advisories. If still impacted, please submit a   support case so we can continue our investigation.&nbsp;<\/p>\n<p>  Scope of impact: This issue may affect any admin in Europe attempting to view data in the Microsoft 365 apps Health page of the Microsoft 365 apps admin center.<\/p>\n<p>  Start time: Wednesday, May 3, 2023, at 5:00 PM UTC<\/p>\n<p>  Root cause: Recently deployed service changes, intended to perform database management for the Microsoft 365 apps service, resulted in data not properly loading into the Microsoft 365 apps Health page of the Microsoft 365 apps admin center due to a misconfiguration   that caused data to be routed to the incorrect endpoint.&nbsp;<\/p>\n<p>  Next update by: Wednesday, May 17, 2023, at 7:00 PM UTC<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>OP553235 | Microsoft 365 apps | Admins may be unable to load data in the Microsoft 365 apps Health page of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1526","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1526"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1526\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}