{"id":15297,"date":"2026-03-07T04:00:58","date_gmt":"2026-03-06T19:00:58","guid":{"rendered":"https:\/\/m365jp.net\/?p=15297"},"modified":"2026-03-07T04:01:11","modified_gmt":"2026-03-06T19:01:11","slug":"servicerestored-mo1245624-microsoft-365-suite-some-users-in-the-north-american-region-may-have-been-unable-to-access-multiple-microsoft-365-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-03-07-servicerestored-mo1245624-microsoft-365-suite-some-users-in-the-north-american-region-may-have-been-unable-to-access-multiple-microsoft-365-services","title":{"rendered":"[serviceRestored] MO1245624 | Microsoft 365 suite | Some users in the North American region may have been unable to access multiple Microsoft 365 services"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO1245624 | Microsoft 365 suite | Some users in the North American region may have been unable to access multiple Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users in the North American region may have been unable to access multiple Microsoft 365 services.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>03\/06\/2026 18:27:40<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>03\/06\/2026 13:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>03\/06\/2026 16:55:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users in the North American region may have been unable to access multiple Microsoft 365 services<\/p>\n<p>  User impact: Users in the North American region may have been unable to access multiple Microsoft 365 services.<\/p>\n<p>  More info: Impacted services included, but were not limited to:<br \/>  &#8211; Microsoft 365 admin center<br \/>  &#8211; SharePoint Online<br \/>  &#8211; Microsoft Teams<\/p>\n<p>  Final status: We&#8217;ve received additional reports that the issue has recovered, and telemetry that monitors CDN interactions has shown there is no longer impact. We&#8217;ve confirmed that a CDN endpoint became unavailable for a period of time and the cause of this   is still under investigation. Our automated recovery features should have mitigated the issue without intervention by failing traffic to an alternate CDN endpoint, however, this did not occur and resulted in extended impact. We\u2019re continuing to examine the   underlying circumstances that led to this behavior to enhance the resiliency of our services.<\/p>\n<p>  Scope of impact: Impact was specific to some users located in the North American region attempting to access the Microsoft 365 admin center, Microsoft Teams and SharePoint Online.<\/p>\n<p>  Start time: Friday, March 6, 2026, at 1:00 PM UTC<\/p>\n<p>  End time: Friday, March 6, 2026, at 4:55 PM UTC<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re investigating the automated recovery features to understand why it did they not perform as expected.<br \/>  &#8211; We&#8217;re reviewing CDN infrastructure to identify why the endpoint became unavailable.  <\/p>\n<p>  We&#8217;ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u5317\u7c73\u5730\u57df\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u8907\u6570\u306eMicrosoft 365\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u5317\u7c73\u5730\u57df\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u8907\u6570\u306eMicrosoft 365\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831:\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093:<br \/>  &#8211; 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