{"id":15500,"date":"2026-03-21T01:00:58","date_gmt":"2026-03-20T16:00:58","guid":{"rendered":"https:\/\/m365jp.net\/?p=15500"},"modified":"2026-03-21T01:01:46","modified_gmt":"2026-03-20T16:01:46","slug":"servicedegradation-sp1240084-sharepoint-online-some-users-sharepoint-online-search-returns-may-not-be-prioritizing-high-relevancy-items-in-the-results-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-03-21-servicedegradation-sp1240084-sharepoint-online-some-users-sharepoint-online-search-returns-may-not-be-prioritizing-high-relevancy-items-in-the-results-3","title":{"rendered":"[serviceDegradation] SP1240084 | SharePoint Online | Some users\u2019 SharePoint Online search returns may not be prioritizing high-relevancy items in the results"},"content":{"rendered":"
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SP1240084 | SharePoint Online | Some users\u2019 SharePoint Online search returns may not be prioritizing high-relevancy items in the results<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers\u2019 SharePoint Online search returns may not be prioritizing high-relevancy items in the results.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/20\/2026 15:25:53<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/27\/2026 02:11:21<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users\u2019 SharePoint Online search returns may not be prioritizing high-relevancy items in the results<\/p>\n

User impact: Users\u2019 SharePoint Online search returns may not be prioritizing high-relevancy items in the results.<\/p>\n

More info: Although search results provide all items to users, the results don’t appear to be utilizing relevancy tuning. Items that are highly relevant to the searches may not be provided as top results due to this.<\/p>\n

Current status: The deployment of our solution to address the code issue is at 94 percent saturation in the non-Government Cloud spaces, and we’re reaching out to users hosted in those environments to validate that the issue is no longer occurring. In parallel, deployment to the Government Clouds has just initiated and we’re monitoring its progress to ensure it completes as expected.<\/p>\n

Scope of impact: This incident impacts all users performing SharePoint Online searches, who may not see search returns prioritizing high-relevancy items in the results. This information may be updated as our investigation continues.<\/p>\n

Start time: Friday, January 2, 2026, at 12:00 AM UTC<\/p>\n

Root cause: A recent change introduced a code issue which is resulting in impact.<\/p>\n

Next update by: Monday, March 23, 2026, at 5:00 PM UTC<\/td>\n<\/tr>\n

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\u958b\u59cb\u6642\u9593:2026\u5e741\u67082\u65e5\u91d1\u66dc\u65e5 0:00 UTC<\/p>\n

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