{"id":1565,"date":"2023-05-13T03:00:52","date_gmt":"2023-05-12T18:00:52","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1565"},"modified":"2023-05-13T03:15:49","modified_gmt":"2023-05-12T18:15:49","slug":"mc554156-microsoft-teams-two-way-lobby-chat","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-05-13-mc554156-microsoft-teams-two-way-lobby-chat","title":{"rendered":"MC554156 | Microsoft Teams: Two-way lobby chat"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC554156 | Microsoft Teams: Two-way lobby chat<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/12\/2023 17:44:35<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/12\/2023 17:44:20<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>07\/12\/2023 07:00:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>\n<p style=\"\">The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements.<\/p>\n<p>Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait   times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately.<\/p>\n<p><img decoding=\"async\" style=\"width: 400px;\" alt=\"virtual appts app\" src=\"https:\/\/img-prod-cms-rt-microsoft-com.akamaized.net\/cms\/api\/am\/imageFileData\/RW1437H?ver=a6d4\">  <\/p>\n<p>Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages   from the facilitator or other staff schedulers such as, \u201cLast appointment is running long. Be with you in 5 mins.\u201d The client can respond directly in chat so they can stay connected and ask any questions as needed.<\/p>\n<p><img decoding=\"async\" style=\"width: 400px;\" alt=\"virtual appts app\" src=\"https:\/\/img-prod-cms-rt-microsoft-com.akamaized.net\/cms\/api\/am\/imageFileData\/RW13XVa?ver=3820\"><\/p>\n<p>This message is associated with Microsoft 365 Roadmap ID <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/roadmap?filters=&amp;searchterms=122395\" target=\"_blank\" rel=\"noopener\">  122395<\/a><\/p>\n<p>[When this will happen:]&nbsp;<\/p>\n<p>Standard Release: We will begin rolling in May 2023 and complete by June 2023.<\/p>\n<p>[How this will affect your organization:]&nbsp;<\/p>\n<p>With Teams premium license, users can use queue view to manage their appointments and communicate with customers prior to the meeting.&nbsp;<\/p>\n<p>[What you need to do to prepare:]&nbsp;<\/p>\n<p>\u2022 Add virtual appointments app to Teams left rail so users can access the app with ease.  <\/p>\n<p>\u2022 Communicate to users how to utilize queue view to efficiently manage their scheduled and On-demand appointments from a single location. Learn more about Queue view in Virtual appointments app  <\/p>\n<p>\u2022 Learn more about Teams Premium&nbsp;<\/p>\n<p>  <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC554156 | Microsoft Teams: Two-way lobby chat Classification stayInformed Last Updated 05\/12\/2023 17:44:35 St [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1565","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1565"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1565\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}