{"id":15733,"date":"2026-04-03T03:01:20","date_gmt":"2026-04-02T18:01:20","guid":{"rendered":"https:\/\/m365jp.net\/?p=15733"},"modified":"2026-04-03T03:04:21","modified_gmt":"2026-04-02T18:04:21","slug":"servicedegradation-cw1268725-microsoft-365-copilot-chat-users-queries-may-fail-with-an-error-message-in-microsoft-365-copilot-chat","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-03-servicedegradation-cw1268725-microsoft-365-copilot-chat-users-queries-may-fail-with-an-error-message-in-microsoft-365-copilot-chat","title":{"rendered":"[serviceDegradation] CW1268725 | Microsoft 365 Copilot Chat | Users&#8217; queries may fail with an error message in Microsoft 365 Copilot Chat"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">CW1268725 | Microsoft 365 Copilot Chat | Users&#8217; queries may fail with an error message in Microsoft 365 Copilot Chat<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users&#8217; queries may fail with an error in Copilot Chat.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>04\/02\/2026 17:52:02<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/02\/2026 12:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users&#8217; queries may fail with an error message in Microsoft 365 Copilot Chat<\/p>\n<p>  User impact: Users&#8217; queries may fail with an error in Copilot Chat.<\/p>\n<p>  More info: Users may see the following error message: &#8220;Sorry, something went wrong. Service unavailable. Please try again.&#8221;<\/p>\n<p>  Current status: We&#8217;re reviewing the service side logs related to this event to determine whether it&#8217;s correlated to an ongoing incident in order to develop remediation steps to address the issue expediently.<\/p>\n<p>  Scope of impact: Any user attempting to run queries in Copilot Chat may experience failures in completing the action.<\/p>\n<p>  Start time: Thursday, April 2, 2026, at 12:00 PM UTC<\/p>\n<p>  Next update by: Thursday, April 2, 2026, at 7:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:Microsoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u30af\u30a8\u30ea\u304c\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u5931\u6557\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Copilot\u30c1\u30e3\u30c3\u30c8\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u30af\u30a8\u30ea\u304c\u30a8\u30e9\u30fc\u3067\u5931\u6557\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831:\u30e6\u30fc\u30b6\u30fc\u306f\u4ee5\u4e0b\u306e\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u898b\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093:\u300c\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3001\u4f55\u304b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002\u30b5\u30fc\u30d3\u30b9\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002\u3082\u3046\u4e00\u5ea6\u8a66\u3057\u3066\u307f\u3066\u3002\u300d<\/p>\n<p>  \u73fe\u72b6:\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u5074\u30ed\u30b0\u3092\u78ba\u8a8d\u3057\u3001\u9032\u884c\u4e2d\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u95a2\u9023\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u5224\u65ad\u3057\u3001\u8fc5\u901f\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u5bfe\u7b56\u3092\u8b1b\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:Copilot\u30c1\u30e3\u30c3\u30c8\u3067\u30af\u30a8\u30ea\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u52d5\u4f5c\u5b8c\u4e86\u306b\u5931\u6557\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593:2026\u5e744\u67082\u65e5\u6728\u66dc\u65e5 12:00 PM UTC<\/p>\n<p>  \u6b21\u56de\u66f4\u65b0\u65e5:2026\u5e744\u67082\u65e5\u6728\u66dc\u65e5 \u5348\u5f8c7:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CW1268725 | Microsoft 365 Copilot Chat | Users&#8217; queries may fail with an error message in Microsoft 365  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-15733","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=15733"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15733\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=15733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=15733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=15733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}