{"id":15762,"date":"2026-04-03T15:00:55","date_gmt":"2026-04-03T06:00:55","guid":{"rendered":"https:\/\/m365jp.net\/?p=15762"},"modified":"2026-04-03T15:01:45","modified_gmt":"2026-04-03T06:01:45","slug":"servicerestored-mv1268751-microsoft-viva-some-users-may-be-unable-to-load-microsoft-viva-insights","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-03-servicerestored-mv1268751-microsoft-viva-some-users-may-be-unable-to-load-microsoft-viva-insights","title":{"rendered":"[serviceRestored] MV1268751 | Microsoft Viva | Some users may be unable to load Microsoft Viva Insights"},"content":{"rendered":"
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MV1268751 | Microsoft Viva | Some users may be unable to load Microsoft Viva Insights<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to load Microsoft Viva Insights.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/03\/2026 05:55:27<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/02\/2026 16:53:00<\/td>\n<\/tr>\n
End Time<\/th>\n04\/02\/2026 23:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to load Microsoft Viva Insights<\/p>\n

User impact: Users may have been unable to load Microsoft Viva Insights.<\/p>\n

More info: Affected users saw a “Something went wrong. Please refresh the page and try again. If the issue persists, contact your administrator” error message.<\/p>\n

Final status: Our investigation determined that in addition to the traffic optimizations, a reversion of an older build version was necessary to restore service. After a period of monitoring, we confirmed impact is remediated.<\/p>\n

Scope of impact: Some users attempting to load Microsoft Viva insights may have been impacted.<\/p>\n

Start time: Thursday, April 2, 2026, at 4:53 PM UTC<\/p>\n

End time: Thursday, April 2, 2026, at 11:30 PM UTC<\/p>\n

Root cause: An upstream configuration service on which our service was dependent was performing below acceptable thresholds, resulting in the impact.<\/p>\n

Next steps:
– To help prevent similar impact in the future, we’re further working with the upstream service to understand the performance issues and what fail safes can be implemented.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Viva Insights\u3092\u8aad\u307f\u8fbc\u3081\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Viva Insights\u3092\u8aad\u307f\u8fbc\u3081\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8ffd\u52a0\u60c5\u5831:\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u300c\u4f55\u304b\u304c\u3046\u307e\u304f\u3044\u304b\u306a\u304b\u3063\u305f\u3002\u30da\u30fc\u30b8\u3092\u30ea\u30d5\u30ec\u30c3\u30b7\u30e5\u3057\u3066\u518d\u5ea6\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002\u554f\u984c\u304c\u7d9a\u304f\u5834\u5408\u306f\u300c\u7ba1\u7406\u8005\u306b\u9023\u7d61\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u6cc1:\u8abf\u67fb\u306e\u7d50\u679c\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u6700\u9069\u5316\u306b\u52a0\u3048\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u56de\u5fa9\u3059\u308b\u305f\u3081\u306b\u53e4\u3044\u30d3\u30eb\u30c9\u30d0\u30fc\u30b8\u30e7\u30f3\u306e\u30ea\u30d0\u30fc\u30c8\u304c\u5fc5\u8981\u3067\u3042\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u4e00\u5b9a\u671f\u9593\u306e\u76e3\u8996\u306e\u5f8c\u3001\u5f71\u97ff\u306f\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u304c\u78ba\u8a8d\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2:Microsoft Viva\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u8aad\u307f\u8fbc\u3082\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e744\u67082\u65e5\u6728\u66dc\u65e5 16:53 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e744\u67082\u65e5\u6728\u66dc\u65e5 23:30 UTC<\/p>\n

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\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u5c06\u6765\u7684\u306a\u540c\u69d8\u306e\u5f71\u97ff\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u4e0a\u6d41\u30b5\u30fc\u30d3\u30b9\u3068\u9023\u643a\u3057\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u554f\u984c\u3084\u5b9f\u88c5\u53ef\u80fd\u306a\u30d5\u30a7\u30a4\u30eb\u30bb\u30fc\u30d5\u306e\u7406\u89e3\u3092\u6df1\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MV1268751 | Microsoft Viva | Some users may be unable to load Microsoft Viva Insights Status serviceRestored C […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-15762","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=15762"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15762\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=15762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=15762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=15762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}