{"id":15793,"date":"2026-04-07T20:01:25","date_gmt":"2026-04-07T11:01:25","guid":{"rendered":"https:\/\/m365jp.net\/?p=15793"},"modified":"2026-04-07T20:06:09","modified_gmt":"2026-04-07T11:06:09","slug":"servicedegradation-it1272653-microsoft-intune-users-may-be-unable-to-install-user-targeted-apps-that-have-been-made-available-in-the-intune-company-portal-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-07-servicedegradation-it1272653-microsoft-intune-users-may-be-unable-to-install-user-targeted-apps-that-have-been-made-available-in-the-intune-company-portal-3","title":{"rendered":"[serviceDegradation] IT1272653 | Microsoft Intune | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal"},"content":{"rendered":"
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IT1272653 | Microsoft Intune | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
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Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to install user targeted apps that have been made available in the Intune Company Portal.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/07\/2026 10:39:34<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/02\/2026 03:30:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal<\/p>\n

User impact: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal.<\/p>\n

More info: Users may see the app download stuck as “Download Pending”. <\/p>\n

Current status: We’ve identified that a recent service update introduced a regression that prevented app installations from progressing as expected which changed how a required configuration file was packaged, resulting in the file not being available and preventing app downloads from completing. We\u2019ve deployed a service update to address the issue, and the fix is gradually rolling out across affected environments that corrects how the Intune management agent handles a required configuration file during upgrades, which restores app installation functionality. <\/p>\n

Scope of impact: Impact is specific to some users attempting to install user targeted apps in the Intune Company Portal. This information may be updated as our investigation continues. <\/p>\n

Start time: Thursday, April 2, 2026, at 3:30 AM UTC<\/p>\n

Root cause: A recent service update introduced a regression that prevented app installations from progressing as expected which changed how a required configuration file was packaged, resulting in the file not being available and preventing app downloads from completing. <\/p>\n

Next update by: Tuesday, April 7, 2026, at 1:00 PM UTC<\/td>\n<\/tr>\n

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