{"id":1581,"date":"2023-05-15T17:01:48","date_gmt":"2023-05-15T08:01:48","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1581"},"modified":"2023-05-15T17:08:54","modified_gmt":"2023-05-15T08:08:54","slug":"servicedegradation-it555162-microsoft-intune-users-may-be-experiencing-failures-when-attempting-to-use-mobile-device-management-enrollment-features-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-05-15-servicedegradation-it555162-microsoft-intune-users-may-be-experiencing-failures-when-attempting-to-use-mobile-device-management-enrollment-features-2","title":{"rendered":"[serviceDegradation] IT555162 | Microsoft Intune | Users may be experiencing failures when attempting to use Mobile Device Management enrollment features"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">IT555162 | Microsoft Intune | Users may be experiencing failures when attempting to use Mobile Device Management enrollment features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be experiencing failures when attempting to use Mobile Device Management enrollment features.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/15\/2023 07:21:53<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/15\/2023 01:27:40<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be experiencing failures when attempting to use Mobile Device Management enrollment features<\/p>\n<p>  User impact: Users may be experiencing failures when attempting to use Mobile Device Management enrollment features.<\/p>\n<p>  More info: As a workaround and if viable, affected users may be able to&nbsp;reset Corp iOS devices stuck in Setup Assistant using the below options:<\/p>\n<p>  Option 1: Erase a device in Apple Configurator: <a href=\"https:\/\/support.apple.com\/en-gb\/guide\/apple-configurator-mac\/cad8cb745a89\/mac\">support.apple.com\/en-gb\/guide\/apple-configurator-mac\/cad8cb745a89\/mac<\/a><\/p>\n<p>  Option 2: Restore&nbsp;iPhone, iPad or iPod to factory settings.<\/p>\n<p>  Current status: We&#8217;ve identified that rebalancing the affected infrastructure hasn&#8217;t provided the required relief to mitigate impact. We&#8217;re continuing our efforts of identifying&nbsp;the best next steps towards a successful remediation plan.<\/p>\n<p>  Scope of impact: Any users serviced by the affected infrastructure who are attempting to utilize the Mobile Device Management feature may be impacted.&nbsp;<\/p>\n<p>  Root cause: An authentication component within the affected infrastructure was resulting in impact.<\/p>\n<p>  Next update by: Monday, May 15, 2023, at 9:30 AM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>IT555162 | Microsoft Intune | Users may be experiencing failures when attempting to use Mobile Device Manageme [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1581","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1581"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1581\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1581"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1581"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}