{"id":15810,"date":"2026-04-08T04:00:54","date_gmt":"2026-04-07T19:00:54","guid":{"rendered":"https:\/\/m365jp.net\/?p=15810"},"modified":"2026-04-08T04:01:15","modified_gmt":"2026-04-07T19:01:15","slug":"servicedegradation-it1272653-microsoft-intune-users-may-be-unable-to-install-user-targeted-apps-that-have-been-made-available-in-the-intune-company-portal-6","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-08-servicedegradation-it1272653-microsoft-intune-users-may-be-unable-to-install-user-targeted-apps-that-have-been-made-available-in-the-intune-company-portal-6","title":{"rendered":"[serviceDegradation] IT1272653 | Microsoft Intune | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal"},"content":{"rendered":"
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IT1272653 | Microsoft Intune | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to install user targeted apps that have been made available in the Intune Company Portal.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/07\/2026 18:41:57<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/02\/2026 03:30:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal<\/p>\n

User impact: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal.<\/p>\n

More info: Users may see the app download stuck as “Download Pending”.<\/p>\n

Current status: We\u2019ve validated the fix and are deploying the solution across affected environments. As deployment progresses, we\u2019re continuing to run integration tests to ensure successful rollout and effectiveness of our solution. Once available, we\u2019ll provide a resolution timeline.<\/p>\n

Scope of impact: Impact is specific to some users attempting to install user targeted apps in the Intune Company Portal. This information may be updated as our investigation continues.<\/p>\n

Start time: Thursday, April 2, 2026, at 3:30 AM UTC<\/p>\n

Root cause: A recent service update introduced a regression that prevented app installations from progressing as expected which changed how a required configuration file was packaged, resulting in the file not being available and preventing app downloads from completing.<\/p>\n

Next update by: Wednesday, April 8, 2026, at 1:30 AM UTC<\/td>\n<\/tr>\n

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