{"id":15819,"date":"2026-04-08T18:01:09","date_gmt":"2026-04-08T09:01:09","guid":{"rendered":"https:\/\/m365jp.net\/?p=15819"},"modified":"2026-04-08T18:01:15","modified_gmt":"2026-04-08T09:01:15","slug":"servicedegradation-it1272653-microsoft-intune-users-may-be-unable-to-install-user-targeted-apps-that-have-been-made-available-in-the-intune-company-portal-8","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-08-servicedegradation-it1272653-microsoft-intune-users-may-be-unable-to-install-user-targeted-apps-that-have-been-made-available-in-the-intune-company-portal-8","title":{"rendered":"[serviceDegradation] IT1272653 | Microsoft Intune | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal"},"content":{"rendered":"
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IT1272653 | Microsoft Intune | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
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Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to install user targeted apps that have been made available in the Intune Company Portal.<\/td>\n<\/tr>\n
Last Updated<\/th>\n04\/08\/2026 08:49:01<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/02\/2026 03:30:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal<\/p>\n

User impact: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal.<\/p>\n

More info: Users may see the app download stuck as “Download Pending”. <\/p>\n

Current status: We\u2019re continuing the fix deployment, with approximately 80% of affected devices already upgraded, while monitoring deployment progress and remaining device convergence as we work toward completion of the fix rollout by Thursday, April 9, 2026. <\/p>\n

Scope of impact: Impact is specific to some users attempting to install user targeted apps in the Intune Company Portal. This information may be updated as our investigation continues.<\/p>\n

Start time: Thursday, April 2, 2026, at 3:30 AM UTC<\/p>\n

Root cause: A recent service update introduced a regression that prevented app installations from progressing as expected which changed how a required configuration file was packaged, resulting in the file not being available and preventing app downloads from completing.<\/p>\n

Next update by: Wednesday, April 8, 2026, at 7:30 PM UTC<\/td>\n<\/tr>\n

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