{"id":15871,"date":"2026-04-11T07:01:25","date_gmt":"2026-04-10T22:01:25","guid":{"rendered":"https:\/\/m365jp.net\/?p=15871"},"modified":"2026-04-11T07:06:14","modified_gmt":"2026-04-10T22:06:14","slug":"mc1276450-dynamics-365-contact-center-use-admin-agent-to-simplify-setup-tasks-in-contact-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-11-mc1276450-dynamics-365-contact-center-use-admin-agent-to-simplify-setup-tasks-in-contact-center","title":{"rendered":"MC1276450 | Dynamics 365 Contact Center &#8211; Use Admin Agent to simplify setup tasks in contact center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1276450 | Dynamics 365 Contact Center &#8211; Use Admin Agent to simplify setup tasks in contact center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>04\/10\/2026 21:05:17<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/10\/2026 21:04:17<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>05\/24\/2026 21:04:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>We are announcing Admin Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026.<\/p>\n<p>  <b>How does this affect me?<\/b><br \/>  This feature allows administrators to set up channels, routing, queues, AI agents, voice configurations, Teams Phone extensibility, and knowledge sources through a single guided assistant. Key capabilities of the Admin Agent in Copilot Service admin center   include:  <\/p>\n<ul>\n<li>Generate configurations<\/li>\n<li>Validate setups<\/li>\n<li>Run simulations<\/li>\n<li>Surface diagnostics<\/li>\n<li>Explain the rationale behind recommendations<\/li>\n<\/ul>\n<p>  <b>What action do I need to take?<\/b><br \/>  This message is for awareness, and no action is required.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>Dynamics 365 Contact Center\u306e\u7ba1\u7406\u8005\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u767a\u8868\u3057\u307e\u3059\u3002\u3053\u306e\u7279\u5178\u306f2026\u5e744\u670824\u65e5\u306b\u4e00\u822c\u516c\u958b\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  <b>\u3053\u308c\u304c\u79c1\u306b\u3069\u3046\u5f71\u97ff\u3059\u308b\u306e\u3067\u3057\u3087\u3046\u304b?<\/b><br \/>  \u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u7ba1\u7406\u8005\u306f\u5358\u4e00\u306e\u30ac\u30a4\u30c9\u4ed8\u304d\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u901a\u3058\u3066\u30c1\u30e3\u30cd\u30eb\u3001\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30ad\u30e5\u30fc\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u97f3\u58f0\u8a2d\u5b9a\u3001Teams Phone\u306e\u62e1\u5f35\u6027\u3001\u77e5\u8b58\u6e90\u306e\u8a2d\u5b9a\u304c\u53ef\u80fd\u3067\u3059\u3002Copilot\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u7ba1\u7406\u8005\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4e3b\u306a\u6a5f\u80fd\u306b\u306f\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u307e\u3059:  <\/p>\n<ul>\n<li>\u69cb\u6210\u3092\u751f\u6210\u3059\u308b<\/li>\n<li>\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u306e\u691c\u8a3c<\/li>\n<li>\u30b7\u30df\u30e5\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b<\/li>\n<li>\u8868\u9762\u8a3a\u65ad<\/li>\n<li>\u63a8\u5968\u306e\u6839\u62e0\u3092\u8aac\u660e\u3057\u3066\u304f\u3060\u3055\u3044<\/li>\n<\/ul>\n<p>  <b>\u3069\u3093\u306a\u5bfe\u5fdc\u3092\u53d6\u308c\u3070\u3044\u3044\u306e\u3067\u3057\u3087\u3046\u304b?<\/b><br \/>  \u3053\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u610f\u8b58\u5411\u4e0a\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u884c\u52d5\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1276450 | Dynamics 365 Contact Center &#8211; Use Admin Agent to simplify setup tasks in contact center Clas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-15871","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=15871"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/15871\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=15871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=15871"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=15871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}