{"id":1592,"date":"2023-05-16T06:00:46","date_gmt":"2023-05-15T21:00:46","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1592"},"modified":"2023-05-16T06:04:56","modified_gmt":"2023-05-15T21:04:56","slug":"servicerestored-it555436-microsoft-intune-some-users-may-be-unable-to-enroll-ios-and-macos-devices-in-the-microsoft-intune-service","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-05-16-servicerestored-it555436-microsoft-intune-some-users-may-be-unable-to-enroll-ios-and-macos-devices-in-the-microsoft-intune-service","title":{"rendered":"[serviceRestored] IT555436 | Microsoft Intune | Some users may be unable to enroll iOS and MacOS devices in the Microsoft Intune service"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">IT555436 | Microsoft Intune | Some users may be unable to enroll iOS and MacOS devices in the Microsoft Intune service<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may have been unable to enroll iOS and MacOS devices in the Microsoft Intune service.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/15\/2023 20:50:45<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/15\/2023 00:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>05\/15\/2023 17:58:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to enroll iOS and MacOS devices in the Microsoft Intune service<\/p>\n<p>  User impact: Users may have been unable to enroll iOS and MacOS devices in the Microsoft Intune service.<\/p>\n<p>  Final status: We&#8217;ve confirmed through our extended monitoring and through confirmation from some formerly affected users the issue is now resolved.<\/p>\n<p>  Scope of impact: Impact was specific to some users who are served through the affected infrastructure attempting to enroll iOS and MacOS devices in Microsoft Intune.<\/p>\n<p>  Start time: Monday, May 15, 2023, at 12:00 AM UTC<\/p>\n<p>  End time: Monday, May 15, 2023, at 5:58 PM UTC<\/p>\n<p>  Root cause: Mitigative efforts resolving a recent authentication configuration issue didn&#8217;t reflect as expected in the cache. This led to the retrieval of problematic authentication configuration information when users attempted to enroll, which resulted in   impact.&nbsp;<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re investigating why the cache didn&#8217;t reflect updated authentication configuration information so we can ensure the issue doesn&#8217;t reoccur in the future.<\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>IT555436 | Microsoft Intune | Some users may be unable to enroll iOS and MacOS devices in the Microsoft Intune [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1592","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=1592"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/1592\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=1592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=1592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=1592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}