{"id":16049,"date":"2026-04-22T08:02:12","date_gmt":"2026-04-21T23:02:12","guid":{"rendered":"https:\/\/m365jp.net\/?p=16049"},"modified":"2026-04-22T08:06:39","modified_gmt":"2026-04-21T23:06:39","slug":"mc1287371-microsoft-teams-shared-voicemails-for-call-queues-will-be-easier-to-manage","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-04-22-mc1287371-microsoft-teams-shared-voicemails-for-call-queues-will-be-easier-to-manage","title":{"rendered":"MC1287371 | Microsoft Teams: Shared voicemails for call queues will be easier to manage"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC1287371 | Microsoft Teams: Shared voicemails for call queues will be easier to manage<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>04\/21\/2026 22:52:09<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>04\/21\/2026 22:51:57<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>05\/20\/2026 07:00:00<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>\n<p><b>[Introduction]<\/b><\/p>\n<p>We\u2019re improving how <b>shared voicemails<\/b> for <b>Call Queues<\/b> are managed in  <i>Microsoft Teams<\/i>. Previously, shared voicemail messages were primarily accessed in  <i>Outlook<\/i>, with limited visibility in <i>Teams<\/i>. This update brings shared voicemail management directly into the  <b>Queues app<\/b> in <i>Teams<\/i>, helping queue members track and respond to missed calls more efficiently in one place.<\/p>\n<p><b>[When this will happen]<\/b><\/p>\n<ul>\n<li><b>General Availability (Worldwide):<\/b> Rollout will begin in<b> late April 2026<\/b> and is expected to complete by<b> late April 2026<\/b>.<\/li>\n<\/ul>\n<p><b>[How this affects your organization]<\/b><\/p>\n<p><i>Who is affected<\/i><\/p>\n<ul>\n<li>Organizations using <b>Call Queues<\/b> in <i>Microsoft Teams<\/i><\/li>\n<li>Queue members who manage missed calls<\/li>\n<li>Microsoft 365 commercial tenants (Worldwide)<\/li>\n<li>Users must be licensed with<b> Teams Phone <\/b>and <b>Teams Premium<\/b>.<\/li>\n<\/ul>\n<p><i>What will happen<\/i><\/p>\n<ul>\n<li>This experience will be available to eligible users through the Queues app.<\/li>\n<li><b>Missed calls with associated shared voicemails<\/b> will appear in the <i>Queues app  <\/i>under <b style=\"font-style: italic\">Shared call history<\/b>:&nbsp;\n<p><img decoding=\"async\" style=\"width: 400px\" alt=\"user settings\" src=\"https:\/\/cxcs.microsoft.net\/static\/public\/messagecenter\/neutral\/3a2b2206-ae75-4010-b099-a84b4478f68e\/ea8aa6151336688063f81e95813a5fd98cd2b48f.png\"><\/p>\n<\/li>\n<li>Queue members will be able to:\n<ul>\n<li>Listen to shared voicemail messages<\/li>\n<li>Read voicemail transcripts<\/li>\n<li>Update voicemail status (for example,<i><b> In progress<\/b><\/i> or <b><i>Completed<\/i><\/b>) to track follow-up<\/li>\n<\/ul>\n<\/li>\n<li>Shared voicemail <b>visibility varies by destination type:<\/b>\n<ul>\n<li>Shared voicemails are visible in<i> Outlook\/Exchange<\/i> for all supported destination types.<\/li>\n<li>Shared voicemail visibility in the <i>Teams client<\/i> depends on whether a Microsoft 365 group is connected to a Teams channel.<\/li>\n<li>Shared voicemails are visible in the<i> Teams Queues app<\/i> for all supported destination types, including:\n<ul>\n<li>Microsoft 365 groups<\/li>\n<li>Distribution lists<\/li>\n<li>Mail-enabled security groups<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Shared voicemail message <b>delivery also varies by destination type:<\/b>\n<ul>\n<li>When using a <b>Microsoft 365 group<\/b>, voicemails are delivered to the group mailbox.<\/li>\n<li>When using a <b>distribution list or mail-enabled security group<\/b>, each member receives a copy in their  <i>personal Outlook inbox<\/i>.<\/li>\n<\/ul>\n<\/li>\n<li>There are no changes to the shared voicemail experience in <i>Outlook<\/i>.<\/li>\n<li>The standard Teams Calls experience continues to provide limited shared voicemail functionality outside of the Queues app.<\/li>\n<li>Shared voicemail support for <b>Auto Attendants<\/b> will be added in a future update (expected by June 2026).<\/li>\n<\/ul>\n<p><b>[What you can do to prepare]<\/b><\/p>\n<ul>\n<li><b>No action is required<\/b> if your organization already uses <b>Call Queues with Teams Premium<\/b>.<\/li>\n<li>Ensure the<b> Queues app<\/b> is available to users who manage call queues.<\/li>\n<li>Optionally, <b>pin the Queues app<\/b> for users to improve discoverability:\n<ul>\n<li><i><b>Teams admin center<\/b><\/i> <b style=\"font-style: italic\">&gt; Teams apps &gt; Setup policies &gt;  <\/b>select a policy<b> <i>&gt; Pinned apps &gt; Add apps &gt;<\/i><\/b> search for Queues <b>  <i>&gt; Add &gt; Save<\/i><\/b><\/li>\n<\/ul>\n<\/li>\n<li>If necessary, you can manage whether the <b>Queues app is available org\u2011wide<\/b> (use with caution):\n<ul>\n<li><i><b>Teams admin center <\/b><b>&gt; <\/b><\/i><b style=\"font-style: italic\">Teams apps &gt; Manage apps &gt; Actions &gt; Org\u2011wide app settings &gt; Microsoft apps &gt; Off &gt; Save<\/b><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"margin-left: 50px\"><i><b>Note: <\/b>Turning off Microsoft apps also affects other apps such as Insights and Tasks.<\/i><\/p>\n<ul>\n<li>To delegate queue management tasks (for example, managing membership or greetings), review and assign<b> voice applications policies<\/b> to authorized users.<\/li>\n<li>Consider informing queue members and helpdesk staff about the improved shared voicemail experience in  <i>Teams<\/i>.<\/li>\n<\/ul>\n<p><b>Learn more:&nbsp;<\/b><\/p>\n<ul>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/manage-queues-app\" target=\"_blank\">Manage Queues app for Microsoft Teams in your organization | Microsoft Teams | Microsoft Learn<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/manage-shared-voicemail\" target=\"_blank\">Manage Shared Voicemail for Auto Attendants and Call Queues | Microsoft Teams | Microsoft Learn<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/create-a-phone-system-call-queue?tabs=general-info#set-the-shared-call-history-for-call-queue-template-optional\" target=\"_blank\">Set the Shared call history for call queue template (optional) &#8211; Create   a Call queue in Microsoft Teams | Microsoft Teams | Microsoft Learn<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/aa-cq-shared-call-queue-history\" target=\"_blank\">Shared call history for Call queues | Microsoft Teams | Microsoft Learn<\/a><\/li>\n<\/ul>\n<p><b>[Compliance considerations]<\/b><\/p>\n<table class=\"table table-bordered\">\n<tbody>\n<tr>\n<td>Question<\/td>\n<td>Answer<\/td>\n<\/tr>\n<tr>\n<td>Does the change alter how existing customer data is accessed?<\/td>\n<td>Yes. Shared voicemail and missed call information is now accessible within the Teams Queues app, in addition to Outlook.<\/td>\n<\/tr>\n<tr>\n<td>Does the change provide a new way of communicating between users?<\/td>\n<td>Yes. Queue members can collaboratively manage shared voicemails and track follow-up status within Teams.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&lt;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\n<p><b>[\u306f\u3058\u3081\u306b]<\/b><\/p>\n<p><i>Microsoft 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\u5c55\u958b\u306f<b> 2026\u5e744\u6708\u4e0b\u65ec<\/b> \u306b\u958b\u59cb\u3055\u308c\u3001<b> 2026\u5e744\u6708\u4e0b\u65ec<\/b>\u307e\u3067\u306b\u5b8c\u4e86\u3059\u308b\u898b\u8fbc\u307f\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><b>[\u3053\u308c\u304c\u3042\u306a\u305f\u306e\u7d44\u7e54\u306b\u4e0e\u3048\u308b\u5f71\u97ff]<\/b><\/p>\n<p><i>\u5f71\u97ff\u3092\u53d7\u3051\u308b\u4eba\u7269<\/i><\/p>\n<ul>\n<li><i>Microsoft Teams<\/i>\u3067<b>\u30b3\u30fc\u30eb\u30ad\u30e5\u30fc<\/b>\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u7d44\u7e54<\/li>\n<li>\u4e0d\u5728\u7740\u4fe1\u3092\u7ba1\u7406\u3059\u308b\u30ad\u30e5\u30fc\u30e1\u30f3\u30d0\u30fc<\/li>\n<li>Microsoft 365\u5546\u7528\u30c6\u30ca\u30f3\u30c8(\u4e16\u754c)<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u306f<b> Teams Phone <\/b>\u304a\u3088\u3073 <b>Teams Premium<\/b>\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u6301\u3063\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><i>\u4f55\u304c\u8d77\u3053\u308b\u306e\u304b<\/i><\/p>\n<ul>\n<li>\u3053\u306e\u4f53\u9a13\u306f\u3001\u30ad\u30e5\u30fc\u30a2\u30d7\u30ea\u3092\u901a\u3058\u3066\u5bfe\u8c61\u3068\u306a\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><b>\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306b\u95a2\u9023\u3059\u308b\u4e0d\u5728\u7740\u4fe1<\/b>\u306f\u3001<i>\u30ad\u30e5\u30fc\u30a2\u30d7\u30ea\u306e<\/i><b style=\"font-style: italic\">\u5171\u6709\u901a\u8a71\u5c65\u6b74<\/b>\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002&nbsp;\n<p><img decoding=\"async\" style=\"width: 400px\" alt=\"user settings\" src=\"https:\/\/cxcs.microsoft.net\/static\/public\/messagecenter\/neutral\/3a2b2206-ae75-4010-b099-a84b4478f68e\/ea8aa6151336688063f81e95813a5fd98cd2b48f.png\"><\/p>\n<\/li>\n<li>\u30ad\u30e5\u30fc\u30e1\u30f3\u30d0\u30fc\u306f\u4ee5\u4e0b\u306e\u3053\u3068\u304c\u3067\u304d\u307e\u3059:\n<ul>\n<li>\u5171\u6709\u3055\u308c\u305f\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u805e\u304f<\/li>\n<li>\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306e\u66f8\u304d\u8d77\u3053\u3057\u3092\u8aad\u3080<\/li>\n<li>\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306e\u30b9\u30c6\u30fc\u30bf\u30b9(\u4f8b:<i><b> \u9032\u884c\u4e2d<\/b><\/i> \u307e\u305f\u306f <b><i>\u5b8c\u4e86<\/i><\/b>)\u3092\u66f4\u65b0\u3057\u3066\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u8ffd\u8de1\u3059\u308b<\/li>\n<\/ul>\n<\/li>\n<li>\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306e <b>\u53ef\u8996\u6027\u306f\u5b9b\u5148\u30bf\u30a4\u30d7\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059:<\/b>\n<ul>\n<li>Outlook<i> \/Exchange<\/i> \u3067\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306f\u3001\u3059\u3079\u3066\u306e\u5bfe\u5fdc\u5148\u30bf\u30a4\u30d7\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><i>Teams\u30af\u30e9\u30a4\u30a2\u30f3\u30c8<\/i>\u3067\u306e\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306e\u53ef\u8996\u6027\u306f\u3001Microsoft 365\u30b0\u30eb\u30fc\u30d7\u304cTeams\u30c1\u30e3\u30f3\u30cd\u30eb\u306b\u63a5\u7d9a\u3055\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002<\/li>\n<li>\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306f<i> \u3001Teams\u30ad\u30e5\u30fc\u30a2\u30d7\u30ea<\/i> \u3067\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u308b\u3059\u3079\u3066\u306e\u5b9b\u5148\u30bf\u30a4\u30d7\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\n<ul>\n<li>Microsoft 365 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365\u30b0\u30eb\u30fc\u30d7<\/b>\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u3001\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u306f\u30b0\u30eb\u30fc\u30d7\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u5c4a\u3051\u3089\u308c\u307e\u3059\u3002<\/li>\n<li><b>\u30c7\u30a3\u30b9\u30c8\u30ea\u30d3\u30e5\u30fc\u30b7\u30e7\u30f3\u30ea\u30b9\u30c8\u3084\u30e1\u30fc\u30eb\u5bfe\u5fdc\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30b0\u30eb\u30fc\u30d7<\/b>\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u3001\u5404\u30e1\u30f3\u30d0\u30fc\u306f<i>\u500b\u4eba\u306eOutlook\u53d7\u4fe1\u30c8\u30ec\u30a4<\/i>\u306b\u30b3\u30d4\u30fc\u3092\u53d7\u3051\u53d6\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<li><i>Outlook<\/i>\u306e\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u4f53\u9a13\u306b\u5909\u66f4\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/li>\n<li>\u6a19\u6e96\u306eTeams Calls\u4f53\u9a13\u306f\u3001\u30ad\u30e5\u30fc\u30a2\u30d7\u30ea\u5916\u3067\u306e\u9650\u5b9a\u7684\u306a\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u6a5f\u80fd\u306e\u307f\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/li>\n<li><b>\u30aa\u30fc\u30c8\u30a2\u30c6\u30f3\u30c0\u30f3\u30c8<\/b>\u5411\u3051\u306e\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u4eca\u5f8c\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8(2026\u5e746\u6708\u9803)\u3067\u8ffd\u52a0\u3055\u308c\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><b>\u3010\u6e96\u5099\u306e\u305f\u3081\u306b\u3067\u304d\u308b\u3053\u3068\u3011<\/b><\/p>\n<ul>\n<li>\u7d44\u7e54\u304c\u3059\u3067\u306b<b>Teams Premium\u3067\u30b3\u30fc\u30eb\u30ad\u30e5\u30fc<\/b>\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001<b>\u4f55\u306e\u5bfe\u5fdc\u3082\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093<\/b>\u3002<\/li>\n<li>\u901a\u8a71\u30ad\u30e5\u30fc\u3092\u7ba1\u7406\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u3082<b> Queues\u30a2\u30d7\u30ea<\/b> \u304c\u5229\u7528\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/li>\n<li>\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30ad\u30e5\u30fc <b>\u30a2\u30d7\u30ea\u3092\u30d4\u30f3\u7559<\/b> \u3081\u3057\u3066\u767a\u898b\u3057\u3084\u3059\u3055\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059:\n<ul>\n<li><i><b>Teams\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc<\/b><\/i> <b style=\"font-style: italic\">&gt; Teams\u30a2\u30d7\u30ea &gt; \u30dd\u30ea\u30b7\u30fc\u8a2d\u5b9a <\/b>  <b><i>&gt; \u30d4\u30f3\u7559\u3081\u3055\u308c\u305f\u30a2\u30d7\u30ea&gt;\u30dd\u30ea\u30b7\u30fc\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044 &gt; \u30a2\u30d7\u30ea\u3092\u8ffd\u52a0 &gt;<\/i><\/b> \u30ad\u30e5\u30fc\u691c\u7d22 <b><i>&gt; \u8ffd\u52a0 &gt; \u4fdd\u5b58<\/i><\/b><\/li>\n<\/ul>\n<\/li>\n<li>\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001 <b>\u30ad\u30e5\u30fc\u30a2\u30d7\u30ea\u304c\u7d44\u7e54\u5168\u4f53\u3067\u5229\u7528\u53ef\u80fd<\/b> \u304b\u3069\u3046\u304b\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059(\u4f7f\u7528\u306b\u306f\u6ce8\u610f\u3057\u3066\u304f\u3060\u3055\u3044):\n<ul>\n<li><i><b>Teams\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc <\/b><b>&gt; <\/b><\/i><b style=\"font-style: italic\">Teams\u30a2\u30d7\u30ea &gt; \u7ba1\u7406 \u30a2\u30af\u30b7\u30e7\u30f3 &gt;&gt; \u7d44\u7e54\u5168\u4f53\u306e\u30a2\u30d7\u30ea\u8a2d\u5b9a &gt; Microsoft\u30a2\u30d7\u30ea &gt; &gt; \u4fdd\u5b58<\/b><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"margin-left: 50px\"><i><b>\u6ce8: <\/b>Microsoft\u30a2\u30d7\u30ea\u3092\u30aa\u30d5\u306b\u3059\u308b\u3068\u3001Insights\u3084Tasks\u306a\u3069\u4ed6\u306e\u30a2\u30d7\u30ea\u306b\u3082\u5f71\u97ff\u3057\u307e\u3059\u3002<\/i><\/p>\n<ul>\n<li>\u30ad\u30e5\u30fc\u7ba1\u7406\u306e\u30bf\u30b9\u30af(\u4f8b:\u30e1\u30f3\u30d0\u30fc\u30b7\u30c3\u30d7\u7ba1\u7406\u3084\u6328\u62f6\u306e\u7ba1\u7406)\u3092\u59d4\u4efb\u3057\u3001<b> \u97f3\u58f0\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30dd\u30ea\u30b7\u30fc<\/b> \u3092\u8a8d\u53ef\u30e6\u30fc\u30b6\u30fc\u306b\u30ec\u30d3\u30e5\u30fc\u3057\u5272\u308a\u5f53\u3066\u3057\u307e\u3059\u3002<\/li>\n<li><i>Teams<\/i>\u3067\u306e\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u4f53\u9a13\u306e\u6539\u5584\u306b\u3064\u3044\u3066\u3001\u30ad\u30e5\u30fc\u30e1\u30f3\u30d0\u30fc\u3084\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30b9\u30bf\u30c3\u30d5\u306b\u77e5\u3089\u305b\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<p><b>\u8a73\u3057\u304f\u306f\u3053\u3061\u3089:&nbsp;<\/b><\/p>\n<ul>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/manage-queues-app\" target=\"_blank\">\u7d44\u7e54\u5185\u306eMicrosoft Teams\u7528\u30ad\u30e5\u30fc\u7ba1\u7406\u30a2\u30d7\u30ea |Microsoft Teams |Microsoft Learn<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/manage-shared-voicemail\" target=\"_blank\">\u81ea\u52d5\u5fdc\u7b54\u54e1\u304a\u3088\u3073\u901a\u8a71\u30ad\u30e5\u30fc\u306e\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u7ba1\u7406 |Microsoft Teams |Microsoft Learn<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/create-a-phone-system-call-queue?tabs=general-info#set-the-shared-call-history-for-call-queue-template-optional\" target=\"_blank\">\u30b3\u30fc\u30eb\u30ad\u30e5\u30fc\u306e\u5171\u6709\u901a\u8a71\u5c65\u6b74\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b(\u4efb\u610f)- Microsoft Teams\u3067\u30b3\u30fc\u30eb\u30ad\u30e5\u30fc\u3092\u4f5c\u6210\u3059\u308b |Microsoft Teams   |Microsoft Learn<\/a><\/li>\n<li><a href=\"https:\/\/learn.microsoft.com\/microsoftteams\/aa-cq-shared-call-queue-history\" target=\"_blank\">\u901a\u8a71\u30ad\u30e5\u30fc\u306e\u5171\u6709\u901a\u8a71\u5c65\u6b74 |Microsoft Teams |Microsoft Learn<\/a><\/li>\n<\/ul>\n<p><b>[\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u8003\u616e\u4e8b\u9805]<\/b><\/p>\n<table class=\"table table-bordered\">\n<tbody>\n<tr>\n<td>\u8cea\u554f<\/td>\n<td>\u56de\u7b54<\/td>\n<\/tr>\n<tr>\n<td>\u3053\u306e\u5909\u66f4\u306f\u65e2\u5b58\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3078\u306e\u30a2\u30af\u30bb\u30b9\u65b9\u6cd5\u3092\u5909\u3048\u307e\u3059\u304b?<\/td>\n<td>\u306f\u3044\u3002\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u3084\u4e0d\u5728\u7740\u4fe1\u60c5\u5831\u3082\u3001Outlook\u306b\u52a0\u3048\u3066Teams\u30ad\u30e5\u30fc\u30a2\u30d7\u30ea\u5185\u3067\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u3053\u306e\u5909\u66f4\u306f\u30e6\u30fc\u30b6\u30fc\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u65b0\u3057\u3044\u65b9\u6cd5\u3092\u63d0\u4f9b\u3059\u308b\u306e\u3067\u3057\u3087\u3046\u304b?<\/td>\n<td>\u306f\u3044\u3002\u30ad\u30e5\u30fc\u30e1\u30f3\u30d0\u30fc\u306f\u5171\u6709\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u3092\u5171\u540c\u7ba1\u7406\u3057\u3001Teams\u5185\u3067\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u72b6\u6cc1\u3092\u8ffd\u8de1\u3067\u304d\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&lt;<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC1287371 | Microsoft Teams: Shared voicemails for call queues will be easier to manage Classification stayInf [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16049","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16049"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16049\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16049"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16049"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}