{"id":16223,"date":"2026-05-02T04:01:48","date_gmt":"2026-05-01T19:01:48","guid":{"rendered":"https:\/\/m365jp.net\/?p=16223"},"modified":"2026-05-02T04:09:00","modified_gmt":"2026-05-01T19:09:00","slug":"servicedegradation-ex1297752-exchange-online-users-may-be-experiencing-high-latency-when-performing-searches-in-exchange-online","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-05-02-servicedegradation-ex1297752-exchange-online-users-may-be-experiencing-high-latency-when-performing-searches-in-exchange-online","title":{"rendered":"[serviceDegradation] EX1297752 | Exchange Online | Users may be experiencing high latency when performing searches in Exchange Online"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX1297752 | Exchange Online | Users may be experiencing high latency when performing searches in Exchange Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be experiencing high latency when performing searches in Exchange Online.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>05\/01\/2026 18:38:29<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>05\/01\/2026 17:47:13<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be experiencing high latency when performing searches in Exchange Online  <\/p>\n<p>  User impact: Users may be experiencing high latency when performing searches in Exchange Online.  <\/p>\n<p>  Current status: After determining that the source of impact is related to high loads on service infrastructure, we&#8217;ve implemented optimizations to expand available resources and reduce latency.&nbsp;We&#8217;re monitoring service health telemetry to ensure that latency   is successfully alleviated. <\/p>\n<p>  Scope of impact: This issue may impact any user attempting to perform searches in Outlook, Outlook on the web, or Outlook mobile.  <\/p>\n<p>  Start time: Wednesday, April 01, 2026, at 7:00 AM UTC <\/p>\n<p>  Root cause: The search latency was caused by outsized loads on service infrastructure from increased traffic and ongoing improvements.  <\/p>\n<p>  Next update by: Monday, May 04, 2026, at 6:00 PM UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX1297752 | Exchange Online | Users may be experiencing high latency when performing searches in Exchange Onli [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16223","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16223"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16223\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}