{"id":16292,"date":"2026-05-06T05:01:38","date_gmt":"2026-05-05T20:01:38","guid":{"rendered":"https:\/\/m365jp.net\/?p=16292"},"modified":"2026-05-06T05:07:06","modified_gmt":"2026-05-05T20:07:06","slug":"servicedegradation-mo1297751-microsoft-365-suite-some-users-may-not-receive-results-when-performing-searches-in-sharepoint-online-9","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-05-06-servicedegradation-mo1297751-microsoft-365-suite-some-users-may-not-receive-results-when-performing-searches-in-sharepoint-online-9","title":{"rendered":"[serviceDegradation] MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint Online"},"content":{"rendered":"
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MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may not receive results when performing searches in SharePoint Online.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/05\/2026 19:04:28<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/20\/2026 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may not receive results when performing searches in SharePoint Online <\/p>\n

User impact: Users may not receive results when performing searches in SharePoint Online. <\/p>\n

Current status: We’ve determined that multiple concurrent issues, including unexpected spikes in user traffic and an overloaded search request queue, are causing a subset of service infrastructure that processes SharePoint Online search requests to enter an unhealthy state, which is resulting in impact. We’re redirecting and rebalancing traffic within the affected infrastructure subset and optimizing the amount of search requests that our service can handle simultaneously to alleviate impact while we continue developing long term remediation solutions. <\/p>\n

Scope of impact: Some users attempting to perform searches in SharePoint Online may be impacted by this event. This section may be updated as our investigation continues. <\/p>\n

Start time: Monday, April 20, 2026, at 12:00 AM UTC <\/p>\n

Root cause: Multiple concurrent issues, including unexpected spikes in traffic and an overloaded search request queue, are causing a subset of service infrastructure that processes SharePoint Online search requests to enter an unhealthy state, which is resulting in impact. <\/p>\n

Next update by: Wednesday, May 06, 2026, at 7:30 PM UTC<\/td>\n<\/tr>\n

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MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint On […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16292","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16292"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16292\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}