{"id":16329,"date":"2026-05-08T05:00:53","date_gmt":"2026-05-07T20:00:53","guid":{"rendered":"https:\/\/m365jp.net\/?p=16329"},"modified":"2026-05-08T05:01:29","modified_gmt":"2026-05-07T20:01:29","slug":"servicedegradation-mo1297751-microsoft-365-suite-some-users-may-not-receive-results-when-performing-searches-in-sharepoint-online-11","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-05-08-servicedegradation-mo1297751-microsoft-365-suite-some-users-may-not-receive-results-when-performing-searches-in-sharepoint-online-11","title":{"rendered":"[serviceDegradation] MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint Online"},"content":{"rendered":"
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MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint Online<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may not receive results when performing searches in SharePoint Online.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/07\/2026 19:33:36<\/td>\n<\/tr>\n
Start Time<\/th>\n04\/20\/2026 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may not receive results when performing searches in SharePoint Online <\/p>\n

User impact: Users may not receive results when performing searches in SharePoint Online. <\/p>\n

Current status: Our efforts to redirect, rebalance, and optimize traffic within the subset of affected infrastructure have been unsuccessful in fully remediating impact. We’re assessing our options for applying additional mitigative actions to resolve this issue and will provide a timeline for full remediation as one becomes available. <\/p>\n

Scope of impact: Some users performing searches in SharePoint Online may be impacted by this event. This section may be updated as our investigation continues. <\/p>\n

Start time: Monday, April 20, 2026, at 12:00 AM UTC <\/p>\n

Root cause: An unexpected increase in request traffic and search request queuing is causing a subset of service infrastructure that processes SharePoint Online search requests to enter a suboptimal state, resulting in impact. <\/p>\n

Next update by: Friday, May 08, 2026, at 8:00 PM UTC<\/td>\n<\/tr>\n

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MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint On […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16329","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16329"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16329\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16329"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16329"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}