{"id":164,"date":"2023-01-26T03:00:51","date_gmt":"2023-01-25T18:00:51","guid":{"rendered":"https:\/\/m365jp.tk\/?p=164"},"modified":"2023-01-26T03:15:23","modified_gmt":"2023-01-25T18:15:23","slug":"servicedegradation-ex502694-exchange-online-users-may-be-unable-to-access-the-exchange-online-service-using-outlook-on-the-web-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-01-26-servicedegradation-ex502694-exchange-online-users-may-be-unable-to-access-the-exchange-online-service-using-outlook-on-the-web-3","title":{"rendered":"[serviceDegradation] EX502694 | Exchange Online | Users may be unable to access the Exchange Online service using Outlook on the web"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX502694 | Exchange Online | Users may be unable to access the Exchange Online service using Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>Event Type<\/th>\n<td>Update<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access the Exchange Online service using Outlook on the web.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>1\/25\/2023 5:40:26 PM<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>1\/25\/2023 7:05:00 AM<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be unable to access the Exchange Online service using Outlook on the web<\/p>\n<p>  User Impact: Users may be unable to access the Exchange Online service using Outlook on the web.<\/p>\n<p>  More info: This issue was previously communicated under MO502273 and has been created to highlight ongoing investigations into potential residual impact within the Exchange Online service.?<\/p>\n<p>  Current status: We&#8217;ve confirmed that this issue is residual impact caused by a broadly impacting Azure networking issue previously communicated under MO502273, in which a specific subset of infrastructure was operating in a suboptimal state. This residual impact   is being caused by excessive memory consumption correlated to shared cache on the impacted infrastructure. We?re running commands to isolate the affected infrastructure and are reviewing options to clear the shared cache to fully resolve the issue.?<\/p>\n<p>  Scope of impact: This issue could potentially impact any user routed through the affected infrastructure.?<\/p>\n<p>  Start time: Wednesday, January 25, 2023, at 7:05 AM UTC?<\/p>\n<p>  Root cause: Excessive memory consumption correlated to shared cache on specific infrastructure is resulting in impact.?<\/p>\n<p>  Next update by: Wednesday, January 25, 2023, at 8:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>\u6a5f\u68b0\u7ffb\u8a33<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c Outlook on the web \u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308b<\/p>\n<p>  \u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u304c Web \u4e0a\u306e Outlook \u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u3053\u306e\u554f\u984c\u306f\u3001\u4ee5\u524d\u306f MO502273 \u3067\u901a\u77e5\u3055\u308c\u3066\u304a\u308a\u3001Exchange Online \u30b5\u30fc\u30d3\u30b9\u5185\u306e\u6f5c\u5728\u7684\u306a\u6b8b\u7559\u5f71\u97ff\u306b\u95a2\u3059\u308b\u9032\u884c\u4e2d\u306e\u8abf\u67fb\u3092\u5f37\u8abf\u3059\u308b\u305f\u3081\u306b\u4f5c\u6210\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u3053\u306e\u554f\u984c\u306f\u3001\u4ee5\u524d\u306b MO502273 \u3067\u901a\u77e5\u3055\u308c\u305f\u3001\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u7279\u5b9a\u306e\u30b5\u30d6\u30bb\u30c3\u30c8\u304c\u6700\u9069\u3067\u306f\u306a\u3044\u72b6\u614b\u3067\u52d5\u4f5c\u3057\u3066\u3044\u305f\u3001\u5e83\u7bc4\u56f2\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b Azure \u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u554f\u984c\u306b\u3088\u3063\u3066\u5f15\u304d\u8d77\u3053\u3055\u308c\u305f\u6b8b\u7559\u5f71\u97ff\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u6b8b\u7559\u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u4e0a\u306e\u5171\u6709\u30ad\u30e3\u30c3\u30b7\u30e5\u306b\u95a2\u9023\u3059\u308b\u904e\u5270\u306a\u30e1\u30e2\u30ea\u6d88\u8cbb\u306b\u3088\u3063\u3066\u5f15\u304d\u8d77\u3053\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u5206\u96e2\u3059\u308b\u305f\u3081\u306e\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3057\u3001\u554f\u984c\u3092\u5b8c\u5168\u306b\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u5171\u6709\u30ad\u30e3\u30c3\u30b7\u30e5\u3092\u30af\u30ea\u30a2\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p> 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UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX502694 | Exchange Online | Users may be unable to access the Exchange Online service using Outlook on the we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-164","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=164"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/164\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}