{"id":16457,"date":"2026-05-22T03:01:06","date_gmt":"2026-05-21T18:01:06","guid":{"rendered":"https:\/\/m365jp.net\/?p=16457"},"modified":"2026-05-22T03:03:10","modified_gmt":"2026-05-21T18:03:10","slug":"investigating-it1317808-microsoft-intune-some-users-microsoft-intune-devices-may-be-unable-to-retrieve-intune-management-agent-scripts-from-the-service-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-05-22-investigating-it1317808-microsoft-intune-some-users-microsoft-intune-devices-may-be-unable-to-retrieve-intune-management-agent-scripts-from-the-service-3","title":{"rendered":"[investigating] IT1317808 | Microsoft Intune | Some users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service"},"content":{"rendered":"
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IT1317808 | Microsoft Intune | Some users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\ninvestigating<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/21\/2026 17:18:05<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/21\/2026 15:12:13<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service <\/p>\n

User impact: Users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service. <\/p>\n

More info: Additionally, some admins may be unable to load the Intune Admin console ‘Scripts and Remediations’ blade and get a “Request policy is null” error. <\/p>\n

Current status: We’ve confirmed a misconfigured authentication component is resulting in the impact, and we’re manually correcting the misconfiguration to remediate the impact. <\/p>\n

Scope of impact: Some users and admins in North America, Europe, Middle East, and Africa attempting to retrieve Intune Management Agent scripts from the service on Microsoft Intune devices or load the Intune Admin console ‘Scripts and Remediations’ blade may be impacted. <\/p>\n

Root cause: A misconfigured authentication component is resulting in the impact. <\/p>\n

Next update by: Thursday, May 21, 2026, at 7:30 PM UTC<\/td>\n<\/tr>\n

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IT1317808 | Microsoft Intune | Some users’ Microsoft Intune devices may be unable to retrieve Intune Man […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16457","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16457"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16457\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16457"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16457"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}