{"id":16469,"date":"2026-05-22T08:01:38","date_gmt":"2026-05-21T23:01:38","guid":{"rendered":"https:\/\/m365jp.net\/?p=16469"},"modified":"2026-05-22T08:05:46","modified_gmt":"2026-05-21T23:05:46","slug":"servicerestored-it1317808-microsoft-intune-some-users-microsoft-intune-devices-may-be-unable-to-retrieve-intune-management-agent-scripts-from-the-service-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-05-22-servicerestored-it1317808-microsoft-intune-some-users-microsoft-intune-devices-may-be-unable-to-retrieve-intune-management-agent-scripts-from-the-service-2","title":{"rendered":"[serviceRestored] IT1317808 | Microsoft Intune | Some users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service"},"content":{"rendered":"
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IT1317808 | Microsoft Intune | Some users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Microsoft Intune devices may have been unable to retrieve Intune Management Agent scripts from the service.<\/td>\n<\/tr>\n
Last Updated<\/th>\n05\/21\/2026 22:36:45<\/td>\n<\/tr>\n
Start Time<\/th>\n05\/20\/2026 00:29:00<\/td>\n<\/tr>\n
End Time<\/th>\n05\/21\/2026 18:20:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Microsoft Intune devices may be unable to retrieve Intune Management Agent scripts from the service <\/p>\n

User impact: Users’ Microsoft Intune devices may have been unable to retrieve Intune Management Agent scripts from the service. <\/p>\n

More info: Additionally, some admins may have been unable to load the Intune Admin console ‘Scripts and Remediations’ blade and got a “Request policy is null” error. <\/p>\n

Final status: We’ve completed the reconfiguration of the authentication component and confirmed after monitoring service health telemetry that the associated failures are no longer occurring and the impact is remediated. <\/p>\n

Scope of impact: Some users and admins in North America, Europe, Middle East, and Africa who attempted to retrieve Intune Management Agent scripts from the service on Microsoft Intune devices or load the Intune Admin console ‘Scripts and Remediations’ blade may have been impacted. <\/p>\n

Start time: Wednesday, May 20, 2026, at 12:29 AM UTC <\/p>\n

End time: Thursday, May 21, 2026, at 6:20 PM UTC <\/p>\n

Root cause: A misconfigured authentication component resulted in the impact. <\/p>\n

Next steps:
– We’re continuing to analyze the impacted component to understand how it became misconfigured and take any necessary actions to ensure the component remains configured as expected to prevent this issue from reoccurring. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306eMicrosoft Intune\u30c7\u30d0\u30a4\u30b9\u304c\u30b5\u30fc\u30d3\u30b9\u304b\u3089Intune\u7ba1\u7406\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u53d6\u5f97\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059 <\/p>\n

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\u6700\u7d42\u72b6\u6cc1:\u8a8d\u8a3c\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u518d\u69cb\u6210\u3092\u5b8c\u4e86\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u5065\u5eb7\u30c6\u30ec\u30e1\u30c8\u30ea\u306e\u76e3\u8996\u306e\u7d50\u679c\u3001\u95a2\u9023\u3059\u308b\u969c\u5bb3\u306f\u3082\u306f\u3084\u767a\u751f\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u3001\u5f71\u97ff\u306f\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002 <\/p>\n

\u5f71\u97ff\u7bc4\u56f2:\u5317\u7c73\u3001\u30e8\u30fc\u30ed\u30c3\u30d1\u3001\u4e2d\u6771\u3001\u30a2\u30d5\u30ea\u30ab\u306e\u4e00\u90e8\u30e6\u30fc\u30b6\u30fc\u3084\u7ba1\u7406\u8005\u304c\u3001Microsoft Intune\u30c7\u30d0\u30a4\u30b9\u4e0a\u3067\u30b5\u30fc\u30d3\u30b9\u304b\u3089Intune\u7ba1\u7406\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u53d6\u5f97\u3057\u3088\u3046\u3068\u3057\u305f\u308a\u3001Intune\u7ba1\u7406\u30b3\u30f3\u30bd\u30fc\u30eb\u306e\u300c\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u4fee\u5fa9\u300d\u30d6\u30ec\u30fc\u30c9\u3092\u8aad\u307f\u8fbc\u3093\u3060\u308a\u3057\u305f\u969b\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e745\u670820\u65e5\u6c34\u66dc\u65e5 0:29 UTC <\/p>\n

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\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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IT1317808 | Microsoft Intune | Some users’ Microsoft Intune devices may be unable to retrieve Intune Man […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16469","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16469"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16469\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}