{"id":167,"date":"2023-01-26T06:00:32","date_gmt":"2023-01-25T21:00:32","guid":{"rendered":"https:\/\/m365jp.tk\/?p=167"},"modified":"2023-01-26T06:15:48","modified_gmt":"2023-01-25T21:15:48","slug":"servicedegradation-ex502694-exchange-online-users-may-be-unable-to-access-the-exchange-online-service-using-outlook-on-the-web-4","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-01-26-servicedegradation-ex502694-exchange-online-users-may-be-unable-to-access-the-exchange-online-service-using-outlook-on-the-web-4","title":{"rendered":"[serviceDegradation] EX502694 | Exchange Online | Users may be unable to access the Exchange Online service using Outlook on the web"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX502694 | Exchange Online | Users may be unable to access the Exchange Online service using Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>Event Type<\/th>\n<td>Update<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access the Exchange Online service using Outlook on the web.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>1\/25\/2023 8:04:59 PM<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>1\/25\/2023 7:05:00 AM<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be unable to access the Exchange Online service using Outlook on the web<\/p>\n<p>  User Impact: Users may be unable to access the Exchange Online service using Outlook on the web.<\/p>\n<p>  More info: This issue was previously communicated under MO502273 and has been created to highlight ongoing investigations into potential residual impact within the Exchange Online service.?<\/p>\n<p>  Current status: We?ve confirmed that our ongoing efforts to isolate the affected infrastructure, removing it from service, managing traffic on their shared cache to alleviate pressure, and then reinstating the infrastructure, is showing positive signs in availability   for most affected users. We?re continuing to monitor, detect, and address individual problematic infrastructure to perform our mitigation and ensure that the issue resolves for all impacted users.?<\/p>\n<p>  Scope of impact: This issue could potentially impact any user routed through the affected infrastructure.?<\/p>\n<p>  Start time: Wednesday, January 25, 2023, at 7:05 AM UTC?<\/p>\n<p>  Root cause: Excessive memory consumption correlated to shared cache on specific infrastructure is resulting in impact.?<\/p>\n<p>  Next update by: Wednesday, January 25, 2023, at 10:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>\u6a5f\u68b0\u7ffb\u8a33<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c Outlook on the web \u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308b<\/p>\n<p>  \u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u304c Web \u4e0a\u306e Outlook \u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u3053\u306e\u554f\u984c\u306f\u3001\u4ee5\u524d\u306f MO502273 \u3067\u901a\u77e5\u3055\u308c\u3066\u304a\u308a\u3001Exchange Online \u30b5\u30fc\u30d3\u30b9\u5185\u306e\u6f5c\u5728\u7684\u306a\u6b8b\u7559\u5f71\u97ff\u306b\u95a2\u3059\u308b\u9032\u884c\u4e2d\u306e\u8abf\u67fb\u3092\u5f37\u8abf\u3059\u308b\u305f\u3081\u306b\u4f5c\u6210\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u6cc1: 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\u306f\u3001\u500b\u3005\u306e\u554f\u984c\u306e\u3042\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u5f15\u304d\u7d9a\u304d\u76e3\u8996\u3001\u691c\u51fa\u3001\u304a\u3088\u3073\u5bfe\u51e6\u3057\u3066\u3001\u8efd\u6e1b\u7b56\u3092\u5b9f\u884c\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593:2023\u5e741\u670825\u65e5\u6c34\u66dc\u65e5\u3001\u5348\u524d7\u664205\u5206UTC?<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u7279\u5b9a\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u4e0a\u306e\u5171\u6709\u30ad\u30e3\u30c3\u30b7\u30e5\u306b\u95a2\u9023\u3059\u308b\u904e\u5270\u306a\u30e1\u30e2\u30ea\u6d88\u8cbb\u304c\u5f71\u97ff\u3092\u3082\u305f\u3089\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u56de\u306e\u66f4\u65b0: 2023\u5e741\u670825\u65e5(\u6c34)22:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX502694 | Exchange Online | Users may be unable to access the Exchange Online service using Outlook on the we 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