{"id":16712,"date":"2026-06-05T08:01:05","date_gmt":"2026-06-04T23:01:05","guid":{"rendered":"https:\/\/m365jp.net\/?p=16712"},"modified":"2026-06-05T08:10:29","modified_gmt":"2026-06-04T23:10:29","slug":"servicedegradation-cw1352001-microsoft-365-copilot-chat-users-may-receive-no-response-when-prompting-microsoft-365-copilot-chat-using-the-claude-opus-model","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-06-05-servicedegradation-cw1352001-microsoft-365-copilot-chat-users-may-receive-no-response-when-prompting-microsoft-365-copilot-chat-using-the-claude-opus-model","title":{"rendered":"[serviceDegradation] CW1352001 | Microsoft 365 Copilot Chat | Users may receive no response when prompting Microsoft 365 Copilot Chat using the Claude Opus model"},"content":{"rendered":"
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CW1352001 | Microsoft 365 Copilot Chat | Users may receive no response when prompting Microsoft 365 Copilot Chat using the Claude Opus model <\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may receive no response when prompting Copilot Chat using the Claude Opus model.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/04\/2026 22:16:42<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/04\/2026 20:35:37<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may receive no response when prompting Microsoft 365 Copilot Chat using the Claude Opus model <\/p>\n

User impact: Users may receive no response when prompting Copilot Chat using the Claude Opus model. <\/p>\n

More info: When users attempt to prompt Copilot Chat using the Claude Opus model, they may receive an error that states, “We’re experiencing high demand. Please try again later.” <\/p>\n

Current status: We’ve applied configuration changes to rebalance the request traffic and are monitoring our service health telemetry to confirm whether the impact is remediated. <\/p>\n

Scope of impact: Any user prompting Copilot Chat using the Claude Opus model may be impacted. <\/p>\n

Start time: Monday, June 01, 2026, at 1:00 PM UTC <\/p>\n

Root cause: An increase in request traffic is causing the portion of infrastructure responsible for facilitating the responses to prompts using Claude Opus in Copilot Chat to operate in a suboptimal state. <\/p>\n

Next update by: Friday, June 05, 2026, at 6:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306fClaude Opus\u30e2\u30c7\u30eb\u3092\u7528\u3044\u3066Microsoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u306b\u4fc3\u3057\u3066\u3082\u5fdc\u7b54\u304c\u5f97\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059 <\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Claude Opus\u30e2\u30c7\u30eb\u3067Copilot Chat\u306b\u4fc3\u3059\u3068\u3001\u8fd4\u7b54\u304c\u5f97\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u8a73\u7d30\u60c5\u5831:\u30e6\u30fc\u30b6\u30fc\u304cClaude Opus\u30e2\u30c7\u30eb\u3067Copilot Chat\u306b\u30d7\u30ed\u30f3\u30d7\u30c8\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u300c\u9700\u8981\u304c\u9ad8\u3044\u3067\u3059\u3002\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u51fa\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u5f8c\u3067\u3082\u3046\u4e00\u5ea6\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002\u300d <\/p>\n

\u73fe\u72b6:\u30ea\u30af\u30a8\u30b9\u30c8\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u30d0\u30e9\u30f3\u30b9\u8abf\u6574\u306e\u305f\u3081\u306b\u8a2d\u5b9a\u5909\u66f4\u3092\u884c\u3044\u3001\u5f71\u97ff\u304c\u6539\u5584\u3055\u308c\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u30b5\u30fc\u30d3\u30b9\u30d8\u30eb\u30b9\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n

\u5f71\u97ff\u7bc4\u56f2:Claude Opus\u30e2\u30c7\u30eb\u3092\u4f7f\u3063\u3066Copilot\u30c1\u30e3\u30c3\u30c8\u306b\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u51fa\u3059\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e746\u67081\u65e5(\u6708)\u5348\u5f8c1\u6642(UTC) <\/p>\n

\u6839\u672c\u539f\u56e0:\u30ea\u30af\u30a8\u30b9\u30c8\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u5897\u52a0\u306b\u3088\u308a\u3001Copilot Chat\u306eClaude Opus\u3067\u30d7\u30ed\u30f3\u30d7\u30c8\u3078\u306e\u5fdc\u7b54\u3092\u5186\u6ed1\u306b\u9032\u3081\u308b\u30a4\u30f3\u30d5\u30e9\u90e8\u5206\u304c\u6700\u9069\u3068\u306f\u8a00\u3048\u306a\u3044\u72b6\u614b\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002 <\/p>\n

\u6b21\u56de\u66f4\u65b0:2026\u5e746\u67085\u65e5\u91d1\u66dc\u65e5 \u5348\u5f8c6\u664230\u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CW1352001 | Microsoft 365 Copilot Chat | Users may receive no response when prompting Microsoft 365 Copilot Ch […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16712","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16712"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16712\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}