{"id":16839,"date":"2026-06-13T07:01:15","date_gmt":"2026-06-12T22:01:15","guid":{"rendered":"https:\/\/m365jp.net\/?p=16839"},"modified":"2026-06-13T07:08:24","modified_gmt":"2026-06-12T22:08:24","slug":"investigating-mo1388943-microsoft-365-suite-users-may-not-see-accurate-usage-data-for-copilot-chat-in-usage-reports-within-the-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-06-13-investigating-mo1388943-microsoft-365-suite-users-may-not-see-accurate-usage-data-for-copilot-chat-in-usage-reports-within-the-admin-center","title":{"rendered":"[investigating] MO1388943 | Microsoft 365 suite | Users may not see accurate usage data for Copilot Chat in usage reports within the admin center"},"content":{"rendered":"
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MO1388943 | Microsoft 365 suite | Users may not see accurate usage data for Copilot Chat in usage reports within the admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\ninvestigating<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may not see accurate usage data for Copilot Chat in usage reports within the admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/12\/2026 21:41:58<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/12\/2026 20:43:26<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may not see accurate usage data for Copilot Chat in usage reports within the admin center <\/p>\n

User impact: Users may not see accurate usage data for Copilot Chat in usage reports within the admin center. <\/p>\n

More info: This issue only affects usage data for unlicensed Copilot Chat users. Users may see lower than expected data reported for unlicensed Copilot Chat users. <\/p>\n

Current status: We’ve determined that the under-reporting of usage data is being caused by a recent upgrade to the functionality of Copilot Chat for unlicensed users, which was not accounted for in current usage logging logic. We’re investigating the recent upgrade to determine the next best steps for remediation. <\/p>\n

Scope of impact: This issue affects any user attempting to view reports for Copilot Chat through the admin center. <\/p>\n

Root cause: A recent upgrade to unlicensed users’ capabilities in the Copilot Chat was not included in current usage logging logic, resulting in exclusion of that data from usage reports. <\/p>\n

Next update by: Saturday, June 13, 2026, at 11:00 PM UTC<\/td>\n<\/tr>\n

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MO1388943 | Microsoft 365 suite | Users may not see accurate usage data for Copilot Chat in usage reports with […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16839","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16839"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16839\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}