{"id":16859,"date":"2026-06-16T01:00:50","date_gmt":"2026-06-15T16:00:50","guid":{"rendered":"https:\/\/m365jp.net\/?p=16859"},"modified":"2026-06-16T01:05:31","modified_gmt":"2026-06-15T16:05:31","slug":"servicedegradation-cw1391746-microsoft-365-copilot-chat-users-are-unable-to-submit-a-prompt-in-microsoft-365-copilot-chat-and-receive-an-error-message-6","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-06-16-servicedegradation-cw1391746-microsoft-365-copilot-chat-users-are-unable-to-submit-a-prompt-in-microsoft-365-copilot-chat-and-receive-an-error-message-6","title":{"rendered":"[serviceDegradation] CW1391746 | Microsoft 365 Copilot Chat | Users are unable to submit a prompt in Microsoft 365 Copilot Chat and receive an error message"},"content":{"rendered":"
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CW1391746 | Microsoft 365 Copilot Chat | Users are unable to submit a prompt in Microsoft 365 Copilot Chat and receive an error message<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers are unable to submit a prompt in Microsoft 365 Copilot Chat and receive an error message.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/15\/2026 15:01:05<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/15\/2026 06:12:24<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users are unable to submit a prompt in Microsoft 365 Copilot Chat and receive an error message <\/p>\n

User impact: Users are unable to submit a prompt in Microsoft 365 Copilot Chat and receive an error message. <\/p>\n

More info: Microsoft 365 Copilot Chat returns the following error message “Something went wrong.” for users when they submit a prompt. <\/p>\n

Current status: We\u2019ve successfully reverted the change within the Production environment, and we\u2019re working to confirm if this has resolved the issue, or if additional actions are required to mitigate impact. We will continue to open and pursue additional mitigation workstreams until the issue is fully resolved. <\/p>\n

Scope of impact: This issue may affect some users when trying to submit a prompt in Microsoft 365 Copilot Chat. This section may be updated as our investigation continues. <\/p>\n

Root cause: A recent token authorization configuration change was applied that introduced a misconfiguration to the app id, resulting in impact. <\/p>\n

Next update by: Monday, June 15, 2026, at 5:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft 365 Copilot Chat\u3067\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u9001\u4fe1\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093 <\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Microsoft 365 Copilot Chat\u3067\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u9001\u4fe1\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u308c\u307e\u305b\u3093\u3002 <\/p>\n

\u8a73\u7d30\u60c5\u5831:Microsoft 365 Copilot Chat\u306f\u3001\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u9001\u4fe1\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u300cSomething went wrong.\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8fd4\u3057\u307e\u3059\u3002 <\/p>\n

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\u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u554f\u984c\u306f\u3001Microsoft 365 Copilot Chat\u3067\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u63d0\u51fa\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u8abf\u67fb\u304c\u9032\u3080\u306b\u3064\u308c\u3066\u66f4\u65b0\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u6839\u672c\u539f\u56e0:\u6700\u8fd1\u306e\u30c8\u30fc\u30af\u30f3\u8a8d\u53ef\u8a2d\u5b9a\u306e\u5909\u66f4\u304c\u9069\u7528\u3055\u308c\u3001\u30a2\u30d7\u30eaID\u306b\u8aa4\u8a2d\u5b9a\u304c\u5165\u308a\u3001\u5f71\u97ff\u304c\u51fa\u307e\u3057\u305f\u3002 <\/p>\n

\u6b21\u56de\u66f4\u65b0:2026\u5e746\u670815\u65e5(\u6708)\u5348\u5f8c5:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CW1391746 | Microsoft 365 Copilot Chat | Users are unable to submit a prompt in Microsoft 365 Copilot Chat and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16859","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16859"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16859\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}