{"id":16882,"date":"2026-06-16T06:00:53","date_gmt":"2026-06-15T21:00:53","guid":{"rendered":"https:\/\/m365jp.net\/?p=16882"},"modified":"2026-06-16T06:01:57","modified_gmt":"2026-06-15T21:01:57","slug":"servicedegradation-cw1390285-microsoft-365-copilot-chat-admins-may-not-see-accurate-usage-data-for-microsoft-365-copilot-chat-in-the-microsoft-365-admin-center-and-viva-insight","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-06-16-servicedegradation-cw1390285-microsoft-365-copilot-chat-admins-may-not-see-accurate-usage-data-for-microsoft-365-copilot-chat-in-the-microsoft-365-admin-center-and-viva-insight","title":{"rendered":"[serviceDegradation] CW1390285 | Microsoft 365 Copilot Chat | Admins may not see accurate usage data for Microsoft 365 Copilot Chat in the Microsoft 365 admin center and Viva Insight"},"content":{"rendered":"
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CW1390285 | Microsoft 365 Copilot Chat | Admins may not see accurate usage data for Microsoft 365 Copilot Chat in the Microsoft 365 admin center and Viva Insight<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may not see accurate usage data for Copilot Chat in the Microsoft 365 admin center and Viva Insights.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/15\/2026 20:39:28<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/02\/2026 10:05:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may not see accurate usage data for Microsoft 365 Copilot Chat in the Microsoft 365 admin center<\/p>\n

User impact: Admins may not see accurate usage data for Copilot Chat in the Microsoft 365 admin center.<\/p>\n

More info: Admins may see lower than expected data reported for Copilot Chat users who don’t have a Microsoft 365 Copilot standalone license assigned.<\/p>\n

Current status: We’ve confirmed that all necessary fixes for usage metrics have been successfully deployed. Admins may start seeing an increase in active usage for Copilot Chat. Additionally, we’re monitoring as backlogged data is being drained to ensure all previous impacted usage data during the duration of this event is fully restored.<\/p>\n

Scope of impact: This issue may affect any admin attempting to view reports for Copilot Chat through the Microsoft 365 admin center.<\/p>\n

Root cause: A recent upgrade to unlicensed users’ capabilities in the Copilot Chat wasn’t included in current usage logging logic, resulting in exclusion of that data from usage reports.<\/p>\n

Next update by: Tuesday, June 16, 2026, at 12:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u7ba1\u7406\u8005\u306fMicrosoft 365\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067Microsoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u306e\u6b63\u78ba\u306a\u4f7f\u7528\u30c7\u30fc\u30bf\u3092\u898b\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u7ba1\u7406\u8005\u306fMicrosoft 365\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067Copilot Chat\u306e\u6b63\u78ba\u306a\u4f7f\u7528\u30c7\u30fc\u30bf\u3092\u898b\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831:\u7ba1\u7406\u8005\u306f\u3001Microsoft 365 Copilot\u306e\u30b9\u30bf\u30f3\u30c9\u30a2\u30ed\u30f3\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u5272\u308a\u5f53\u3066\u3066\u3044\u306a\u3044Copilot Chat\u30e6\u30fc\u30b6\u30fc\u3067\u4e88\u60f3\u3088\u308a\u3082\u4f4e\u3044\u30c7\u30fc\u30bf\u304c\u5831\u544a\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

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\u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u554f\u984c\u306f\u3001Microsoft 365\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3092\u901a\u3058\u3066Copilot\u30c1\u30e3\u30c3\u30c8\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u95b2\u89a7\u3057\u3088\u3046\u3068\u3059\u308b\u7ba1\u7406\u8005\u306b\u5f71\u97ff\u3092\u53ca\u307c\u3059\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

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\u6b21\u56de\u66f4\u65b0:2026\u5e746\u670816\u65e5\u706b\u66dc\u65e5 0:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CW1390285 | Microsoft 365 Copilot Chat | Admins may not see accurate usage data for Microsoft 365 Copilot Chat […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16882","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=16882"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/16882\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=16882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=16882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=16882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}