{"id":16910,"date":"2026-06-17T05:02:06","date_gmt":"2026-06-16T20:02:06","guid":{"rendered":"https:\/\/m365jp.net\/?p=16910"},"modified":"2026-06-17T05:05:49","modified_gmt":"2026-06-16T20:05:49","slug":"servicedegradation-cw1390285-microsoft-365-copilot-chat-admins-may-not-see-accurate-usage-data-for-microsoft-365-copilot-chat-in-the-microsoft-365-admin-center-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-06-17-servicedegradation-cw1390285-microsoft-365-copilot-chat-admins-may-not-see-accurate-usage-data-for-microsoft-365-copilot-chat-in-the-microsoft-365-admin-center-2","title":{"rendered":"[serviceDegradation] CW1390285 | Microsoft 365 Copilot Chat | Admins may not see accurate usage data for Microsoft 365 Copilot Chat in the Microsoft 365 admin center"},"content":{"rendered":"
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CW1390285 | Microsoft 365 Copilot Chat | Admins may not see accurate usage data for Microsoft 365 Copilot Chat in the Microsoft 365 admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may not see accurate usage data for Copilot Chat in the Microsoft 365 admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/16\/2026 19:55:53<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/02\/2026 10:05:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may not see accurate usage data for Microsoft 365 Copilot Chat in the Microsoft 365 admin center <\/p>\n

User impact: Admins may not see accurate usage data for Copilot Chat in the Microsoft 365 admin center. <\/p>\n

More info: Admins may see lower than expected data reported for Copilot Chat users who don’t have a Microsoft 365 Copilot standalone license assigned. <\/p>\n

Current status: The backlogged data has completed restatement for active days metrics, which has restored user level details for this event. We’re continuing to monitor the final stages of the restatement process for the organizational level trend view to ensure that all usage data is fully restored. <\/p>\n

Scope of impact: This issue may affect any admin attempting to view reports for Copilot Chat through the Microsoft 365 admin center. <\/p>\n

Start time: Tuesday, June 2, 2026, at 10:05 AM UTC <\/p>\n

Root cause: A recent upgrade to unlicensed users’ capabilities in the Copilot Chat wasn’t included in current usage logging logic, resulting in exclusion of that data from usage reports. <\/p>\n

Next update by: Wednesday, June 17, 2026, at 9:00 PM UTC<\/td>\n<\/tr>\n

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