{"id":17592,"date":"2026-07-30T11:11:20","date_gmt":"2026-07-30T02:11:20","guid":{"rendered":"https:\/\/m365jp.net\/?p=17592"},"modified":"2026-07-30T11:15:21","modified_gmt":"2026-07-30T02:15:21","slug":"servicerestored-cw1442650-microsoft-365-copilot-chat-some-users-may-receive-an-error-when-they-initiate-microsoft-365-copilot-chat-requests","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-07-30-servicerestored-cw1442650-microsoft-365-copilot-chat-some-users-may-receive-an-error-when-they-initiate-microsoft-365-copilot-chat-requests","title":{"rendered":"[serviceRestored] CW1442650 | Microsoft 365 Copilot Chat | Some users may receive an error when they initiate Microsoft 365 Copilot Chat requests"},"content":{"rendered":"
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CW1442650 | Microsoft 365 Copilot Chat | Some users may receive an error when they initiate Microsoft 365 Copilot Chat requests<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have received an error when they initiated Microsoft 365 Copilot Chat requests. <\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/30\/2026 02:01:03<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/29\/2026 22:45:00<\/td>\n<\/tr>\n
End Time<\/th>\n07\/30\/2026 01:59:40<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may receive an error when they initiate Microsoft 365 Copilot Chat requests <\/p>\n

User impact: Users may have received an error when they initiated Microsoft 365 Copilot Chat requests. <\/p>\n

More info: The error that impacted users may have received stated “Something went wrong, please try again.” <\/p>\n

Final status: Our investigation determined that the previously mentioned configuration change led to network traffic being incorrectly routed, which led to impact. After reverting this change, we monitored service health telemetry and confirmed impact is remediated. <\/p>\n

Scope of impact: Some users attempting to initiate Microsoft 365 Copilot Chat requests may have been impacted. <\/p>\n

Start time: Wednesday, July 29, 2026, at 10:45 PM UTC <\/p>\n

End time: Thursday, July 30, 2026, at 1:15 AM UTC <\/p>\n

Root cause: A recent configuration change led to network traffic being incorrectly routed, which led to impact. <\/p>\n

Next steps:
– To help prevent similar impact in the future, we’re further reviewing the underlying reason this configuration change let to network traffic being incorrectly routed. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u958b\u59cb\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u3092\u53d7\u3051\u53d6\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059 <\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:Microsoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u958b\u59cb\u3057\u305f\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u8ffd\u52a0\u60c5\u5831:\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u306e\u3042\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u300c\u4f55\u304b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002\u518d\u5ea6\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002 <\/p>\n

\u6700\u7d42\u72b6\u6cc1:\u8abf\u67fb\u306e\u7d50\u679c\u3001\u524d\u8ff0\u306e\u8a2d\u5b9a\u5909\u66f4\u306b\u3088\u308a\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u8aa4\u3063\u3066\u304a\u308a\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u5909\u66f4\u3092\u5143\u306b\u623b\u3057\u305f\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u30d8\u30eb\u30b9\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3001\u5f71\u97ff\u306f\u6539\u5584\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002 <\/p>\n

\u5f71\u97ff\u7bc4\u56f2:Microsoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u958b\u59cb\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e747\u670829\u65e5\u6c34\u66dc\u65e5 22:45 UTC <\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e747\u670830\u65e5\u6728\u66dc\u65e5 \u5348\u524d1\u664215\u5206 UTC <\/p>\n

\u6839\u672c\u539f\u56e0:\u6700\u8fd1\u306e\u8a2d\u5b9a\u5909\u66f4\u306b\u3088\u308a\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u8aa4\u308a\u3001\u5f71\u97ff\u304c\u51fa\u307e\u3057\u305f\u3002 <\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u5c06\u6765\u7684\u306a\u540c\u69d8\u306e\u5f71\u97ff\u3092\u9632\u3050\u305f\u3081\u3001\u3053\u306e\u8a2d\u5b9a\u5909\u66f4\u304c\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u8aa4\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u62db\u3044\u305f\u6839\u672c\u7684\u306a\u7406\u7531\u3092\u3055\u3089\u306b\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

CW1442650 | Microsoft 365 Copilot Chat | Some users may receive an error when they initiate Microsoft 365 Copi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17592","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/17592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=17592"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/17592\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=17592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=17592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=17592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}