{"id":17687,"date":"2026-08-05T06:02:59","date_gmt":"2026-08-04T21:02:59","guid":{"rendered":"https:\/\/m365jp.net\/?p=17687"},"modified":"2026-08-05T06:05:11","modified_gmt":"2026-08-04T21:05:11","slug":"servicedegradation-tm1447500-microsoft-teams-admins-may-experience-authentication-issues-or-errors-preventing-access-to-the-microsoft-teams-call-quality-dashboard-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-05-servicedegradation-tm1447500-microsoft-teams-admins-may-experience-authentication-issues-or-errors-preventing-access-to-the-microsoft-teams-call-quality-dashboard-2","title":{"rendered":"[serviceDegradation] TM1447500 | Microsoft Teams | Admins may experience authentication issues or errors preventing access to the Microsoft Teams Call Quality dashboard"},"content":{"rendered":"
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TM1447500 | Microsoft Teams | Admins may experience authentication issues or errors preventing access to the Microsoft Teams Call Quality dashboard <\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may experience authentication issues or errors preventing access to the Microsoft Teams Call Quality dashboard. <\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/04\/2026 20:16:47<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/24\/2026 21:06:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may experience authentication issues or errors preventing access to the Microsoft Teams Call Quality dashboard <\/p>\n

User impact: Admins may experience authentication issues or errors preventing access to the Microsoft Teams Call Quality dashboard. <\/p>\n

Current status: We’ve identified a recent update to service authentication that is producing an impacting authentication token refresh issue that’s preventing admins’ access to the Microsoft Teams Call Quality Dashboard. We’re developing a fix to address the offending token refresh and to remediate the impact. We’ll provide an updated timeline for our fix deployment once our internal testing and validations have completed. <\/p>\n

Scope of impact: This issue may produce 400 errors or authentication problems for any admin, preventing them access to the Microsoft Teams Call Quality dashboard. This information may be updated as our investigation continues. <\/p>\n

Start time: Friday, July 24, 2026, at 9:06 PM UTC <\/p>\n

Root cause: A recent service update intending to improve service authentication has produced an impacting token refresh issue, preventing admins’ access to the Microsoft Teams Call Quality dashboard. <\/p>\n

Next update by: Thursday, August 6, 2026, at 12:00 AM UTC<\/td>\n<\/tr>\n

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