{"id":17914,"date":"2026-08-18T06:01:16","date_gmt":"2026-08-17T21:01:16","guid":{"rendered":"https:\/\/m365jp.net\/?p=17914"},"modified":"2026-08-18T06:02:08","modified_gmt":"2026-08-17T21:02:08","slug":"servicedegradation-tm1456370-microsoft-teams-users-are-experiencing-license-syncing-issues-in-microsoft-teams-rooms-pro-management-portal-reports-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-18-servicedegradation-tm1456370-microsoft-teams-users-are-experiencing-license-syncing-issues-in-microsoft-teams-rooms-pro-management-portal-reports-2","title":{"rendered":"[serviceDegradation] TM1456370 | Microsoft Teams | Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports"},"content":{"rendered":"
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TM1456370 | Microsoft Teams | Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/17\/2026 20:49:12<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/23\/2026 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports <\/p>\n

User impact: Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports. <\/p>\n

More info: When viewing Health reports in Microsoft Teams Rooms Pro Management Portal, the License Type column may display “syncing” instead of the expected license type for affected devices. The issue may also be present in exported reports.<\/p>\n

As a workaround, users can view accurate license information through alternate report views or by accessing the applicable room management pages within the portal. <\/p>\n

Current status: We identified that a recent update to the reporting infrastructure is leading to a sync issue, resulting in this impact. We’ve validated and deployed a fix for this issue, and we anticipate that it should be completely rolled out to all affected environments by our next scheduled update. <\/p>\n

Scope of impact: Impact is specific to some users experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports. <\/p>\n

Start time: Thursday, July 23, 2026, at 12:00 AM UTC <\/p>\n

Root cause: A recent update to the reporting infrastructure is leading to a sync issue, resulting in this impact. <\/p>\n

Next update by: Monday, August 17, 2026, at 11:00 PM UTC<\/td>\n<\/tr>\n

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\u958b\u59cb\u6642\u9593:2026\u5e747\u670823\u65e5\u6728\u66dc\u65e5 0:00 UTC <\/p>\n

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