{"id":17916,"date":"2026-08-18T07:01:42","date_gmt":"2026-08-17T22:01:42","guid":{"rendered":"https:\/\/m365jp.net\/?p=17916"},"modified":"2026-08-18T07:04:53","modified_gmt":"2026-08-17T22:04:53","slug":"servicerestored-tm1456370-microsoft-teams-users-are-experiencing-license-syncing-issues-in-microsoft-teams-rooms-pro-management-portal-reports","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-18-servicerestored-tm1456370-microsoft-teams-users-are-experiencing-license-syncing-issues-in-microsoft-teams-rooms-pro-management-portal-reports","title":{"rendered":"[serviceRestored] TM1456370 | Microsoft Teams | Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports"},"content":{"rendered":"
\n
\n
\n\n\n\n
TM1456370 | Microsoft Teams | Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers were experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/17\/2026 21:13:54<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/23\/2026 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n08\/17\/2026 21:02:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports <\/p>\n

User impact: Users were experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports. <\/p>\n

More info: When viewing Health reports in Microsoft Teams Rooms Pro Management Portal, the License Type column may have displayed “syncing” instead of the expected license type for affected devices. The issue may also have been present in exported reports.<\/p>\n

As a workaround, users could have viewed accurate license information through alternate report views or by accessing the applicable room management pages within the portal. <\/p>\n

Final status: We’ve completed deployment of our fix to address the offending sync issue and validated from our internal monitors that our actions successfully remediated impact. We advise users to run a new Microsoft Teams Rooms Pro Management Portal reports query to ensure the issue is remediated for them. <\/p>\n

Scope of impact: Impact was specific to some users experiencing license syncing issues in Microsoft Teams Rooms Pro Management Portal reports. <\/p>\n

Start time: Thursday, July 23, 2026, at 12:00 AM UTC <\/p>\n

End time: Monday, August 17, 2026, at 9:02 PM UTC <\/p>\n

Root cause: A recent update to the reporting infrastructure led to a sync issue, resulting in this impact. <\/p>\n

Next steps:
– We’re analyzing the offending update to isolate why the potential for impact wasn’t caught during our internal update testing and evaluation phases. This further analysis will help us to improve our update implementation process moving forward to ensure similar impact scenarios don’t occur in the future. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u304cMicrosoft Teams Rooms Pro Management Portal\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u30e9\u30a4\u30bb\u30f3\u30b9\u540c\u671f\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3059 <\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Teams Rooms Pro Management Portal\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u30e9\u30a4\u30bb\u30f3\u30b9\u540c\u671f\u306e\u554f\u984c\u3092\u7d4c\u9a13\u3057\u3066\u3044\u307e\u3057\u305f\u3002 <\/p>\n

\u8a73\u7d30\u60c5\u5831:Microsoft Teams Rooms Pro Management Portal\u3067\u5065\u5eb7\u30ec\u30dd\u30fc\u30c8\u3092\u898b\u308b\u3068\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30c7\u30d0\u30a4\u30b9\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u30bf\u30a4\u30d7\u3067\u306f\u306a\u304f\u300c\u540c\u671f\u4e2d\u300d\u3068\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u306f\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3055\u308c\u305f\u30ec\u30dd\u30fc\u30c8\u306b\u3082\u5b58\u5728\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u5225\u306e\u30ec\u30dd\u30fc\u30c8\u30d3\u30e5\u30fc\u3084\u30dd\u30fc\u30bf\u30eb\u5185\u306e\u8a72\u5f53\u3059\u308b\u30eb\u30fc\u30e0\u7ba1\u7406\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u3067\u3001\u6b63\u78ba\u306a\u30e9\u30a4\u30bb\u30f3\u30b9\u60c5\u5831\u3092\u95b2\u89a7\u3067\u304d\u305f\u3067\u3057\u3087\u3046\u3002 <\/p>\n

\u6700\u7d42\u72b6\u6cc1:\u554f\u984c\u3068\u306a\u3063\u305f\u540c\u671f\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u4fee\u6b63\u306e\u5c55\u958b\u3092\u5b8c\u4e86\u3057\u3001\u5185\u90e8\u30e2\u30cb\u30bf\u30fc\u304b\u3089\u79c1\u305f\u3061\u306e\u5bfe\u5fdc\u304c\u5f71\u97ff\u3092\u6b63\u5e38\u306b\u4fee\u5fa9\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u554f\u984c\u304c\u78ba\u5b9f\u306b\u89e3\u6c7a\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u65b0\u3057\u3044Microsoft Teams Rooms\u306ePro Management Portal\u30ec\u30dd\u30fc\u30c8\u30af\u30a8\u30ea\u3092\u5b9f\u884c\u3059\u308b\u3088\u3046\u63a8\u5968\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n

\u5f71\u97ff\u7bc4\u56f2:\u5f71\u97ff\u306f\u3001Microsoft Teams Rooms Pro Management Portal\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u30e9\u30a4\u30bb\u30f3\u30b9\u540c\u671f\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u5316\u3057\u307e\u3057\u305f\u3002 <\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e747\u670823\u65e5\u6728\u66dc\u65e5 0:00 UTC <\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e748\u670817\u65e5(\u6708)\u5348\u5f8c9\u664202\u5206 UTC <\/p>\n

\u6839\u672c\u539f\u56e0:\u6700\u8fd1\u306e\u5831\u544a\u30a4\u30f3\u30d5\u30e9\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u3088\u308a\u540c\u671f\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u3001\u3053\u306e\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f\u3002 <\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u554f\u984c\u3068\u306a\u308b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u5206\u6790\u3057\u3001\u5185\u90e8\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306e\u30c6\u30b9\u30c8\u304a\u3088\u3073\u8a55\u4fa1\u6bb5\u968e\u3067\u5f71\u97ff\u306e\u53ef\u80fd\u6027\u304c\u691c\u51fa\u3055\u308c\u306a\u304b\u3063\u305f\u7406\u7531\u3092\u7279\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u3055\u3089\u306a\u308b\u5206\u6790\u306b\u3088\u308a\u3001\u4eca\u5f8c\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u5b9f\u65bd\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3001\u540c\u69d8\u306e\u5f71\u97ff\u30b7\u30ca\u30ea\u30aa\u304c\u4eca\u5f8c\u8d77\u3053\u3089\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u52a9\u3051\u3068\u306a\u308a\u307e\u3059\u3002 <\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

TM1456370 | Microsoft Teams | Users are experiencing license syncing issues in Microsoft Teams Rooms Pro Manag […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17916","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/17916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=17916"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/17916\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=17916"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=17916"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=17916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}