{"id":17964,"date":"2026-08-20T23:02:36","date_gmt":"2026-08-20T14:02:36","guid":{"rendered":"https:\/\/m365jp.net\/?p=17964"},"modified":"2026-08-20T23:04:54","modified_gmt":"2026-08-20T14:04:54","slug":"servicedegradation-tm1457081-microsoft-teams-some-users-may-experience-degraded-video-quality-when-screen-sharing-using-the-microsoft-teams-web-client-and-vdi","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-20-servicedegradation-tm1457081-microsoft-teams-some-users-may-experience-degraded-video-quality-when-screen-sharing-using-the-microsoft-teams-web-client-and-vdi","title":{"rendered":"[serviceDegradation] TM1457081 | Microsoft Teams | Some users may experience degraded video quality when screen sharing using the Microsoft Teams web client and VDI"},"content":{"rendered":"
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TM1457081 | Microsoft Teams | Some users may experience degraded video quality when screen sharing using the Microsoft Teams web client and VDI<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may experience degraded video quality when screen sharing using the Microsoft Teams web client and VDI.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/20\/2026 13:17:12<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/18\/2026 15:33:13<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may experience degraded video quality when screen sharing using the Microsoft Teams web client and VDI <\/p>\n

User impact: Users may experience degraded video quality when screen sharing using the Microsoft Teams web client and VDI. <\/p>\n

More info: Impact is specific to approximately four percent of screen sharing sessions initiated by users from the Microsoft Teams web client. This may also impact users attempting to screenshare through VDI.<\/p>\n

While we’re working to remediate impact, users can initiate unaffected screen sharing sessions using the desktop or mobile apps. <\/p>\n

Current status: We’ve confirmed with a subset of affected users that the issue has been mitigated following the deployment of the fix. The fix is now being deployed across the remaining environments and we expect to provide a confirmed completion timeline in our next scheduled update. <\/p>\n

Scope of impact: Impact is limited to approximately four percent of users initiating screen sharing from the Microsoft Teams web client and VDI. This information may be updated as our investigation continues. <\/p>\n

Root cause: A recent configuration change to the video processing pipeline contains an error, which is resulting in impact. <\/p>\n

Next update by: Thursday, August 20, 2026, at 5:00 PM UTC<\/td>\n<\/tr>\n

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