{"id":17982,"date":"2026-08-21T13:01:22","date_gmt":"2026-08-21T04:01:22","guid":{"rendered":"https:\/\/m365jp.net\/?p=17982"},"modified":"2026-08-21T13:02:05","modified_gmt":"2026-08-21T04:02:05","slug":"servicerestored-mo1456424-microsoft-365-suite-some-users-may-be-unable-to-search-for-content-in-sharepoint-online-onedrive-outlook-on-the-web-or-outlook-desktop","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-21-servicerestored-mo1456424-microsoft-365-suite-some-users-may-be-unable-to-search-for-content-in-sharepoint-online-onedrive-outlook-on-the-web-or-outlook-desktop","title":{"rendered":"[serviceRestored] MO1456424 | Microsoft 365 suite | Some users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop"},"content":{"rendered":"
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MO1456424 | Microsoft 365 suite | Some users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/21\/2026 03:46:17<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/17\/2026 12:46:14<\/td>\n<\/tr>\n
End Time<\/th>\n08\/21\/2026 03:38:16<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop <\/p>\n

User impact: Users may have been unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop. <\/p>\n

Final status: We’ve completed deploying the fix to reduce the resource pressure, and we’ve validated by monitoring internal telemetry that the issue is resolved. <\/p>\n

Scope of impact: Impact was specific to some users served through the affected infrastructure who were attempting to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop. <\/p>\n

Start time: Friday, August 14, 2026, at 5:00 AM UTC <\/p>\n

End time: Tuesday, August 18, 2026, at 12:00 AM UTC <\/p>\n

Root cause: A recent deployment introduced a resource utilization inefficiency issue and affected the search functionality in SharePoint Online, OneDrive, Outlook on the web, and the Outlook desktop client. <\/p>\n

Next steps:
– We’re further reviewing the recent deployment to understand how the resource utilization inefficiency issue was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future deployments. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

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\u958b\u59cb\u6642\u9593:2026\u5e748\u670814\u65e5\u91d1\u66dc\u65e5 \u5348\u524d5\u6642 UTC <\/p>\n

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\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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MO1456424 | Microsoft 365 suite | Some users may be unable to search for content in SharePoint Online, OneDriv […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17982","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/17982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=17982"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/17982\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=17982"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=17982"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=17982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}