{"id":18,"date":"2023-01-16T09:00:54","date_gmt":"2023-01-16T00:00:54","guid":{"rendered":"https:\/\/m365jp.tk\/?p=18"},"modified":"2023-01-17T15:05:33","modified_gmt":"2023-01-17T06:05:33","slug":"restoringservice-mo497128-microsoft-365-suite-some-users-are-unable-to-utilize-the-application-shortcuts-on-the-start-menu-and-taskbar","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-01-16-restoringservice-mo497128-microsoft-365-suite-some-users-are-unable-to-utilize-the-application-shortcuts-on-the-start-menu-and-taskbar","title":{"rendered":"[restoringService] MO497128 | Microsoft 365 suite | Some users are unable to utilize the Application shortcuts on the Start menu and taskbar"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO497128 | Microsoft 365 suite | Some users are unable to utilize the Application shortcuts on the Start menu and taskbar<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">restoringService<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>Event Type<\/th>\n<td>Update<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users are unable to utilize the Application shortcuts on the Start menu and taskbar.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>1\/15\/2023 7:30:08 PM<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>1\/13\/2023 11:43:47 AM<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users are unable to utilize the Application shortcuts on the Start menu and taskbar<\/p>\n<p>  User Impact: Users are unable to utilize the Application shortcuts on the Start menu and taskbar.<\/p>\n<p>  More info: The shortcut icons in the taskbar or Start menu may no longer be visible or may not work as intended. Additionally, for some users, they may receive errors when trying to run Executable (.exe) files, if they have dependencies on the shortcut file   path.<\/p>\n<p>  We&#8217;ve completed a hotfix deployment within the build 1.381.2164.0 on Friday, January 13, 2023, at 6:03 PM UTC. This fix update will not restore previously removed shortcut files, but it will prevent any additional shortcut files from being incorrectly removed.<\/p>\n<p>  Microsoft has confirmed steps that users can take to recreate start menu links for a significant subset of the affected applications that were deleted. These steps have been consolidated into the PowerShell script in the following link. Users must be a local   administrator on the machine that the script will be run on: <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a><\/p>\n<p>  Current status: We&#8217;ve provided an update to <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a> that includes additional details regarding the issue as well as instructions to deploy the script using Microsoft Intune. We&#8217;re continuing to perform extensive internal tests and are also   reviewing customer feedback so we can improve upon the provided workaround details and include additional apps and scenarios. We&#8217;ll provide updates to <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a> as we validate our findings.<\/p>\n<p>  Scope of impact: This issue likely affects users within your organization and is not specific to Office apps, and can impact any application&#8217;s shortcut file. There is no impact for customers who do not have the ?Block Win32 API calls from Office macro? rule   turned on in block mode or did not update to security intelligence update build 1.381.2140.0.<\/p>\n<p>  Start time: Friday, January 13, 2023, at 8:51 AM UTC<\/p>\n<p>  Root cause: During a recent update to the Windows Security and Microsoft Defender for Endpoint service, user devices experienced a series of false positive detections for the Attack Surface Reduction (ASR) rule &#8220;Block Win32 API calls from Office macro&#8221; after   updating to security intelligence build 1.381.2140.0. These detections resulted in the identification of certain Windows shortcut (.lnk) files that matched the incorrect detection pattern and were subsequently removed.<\/p>\n<p>  Next update by: Monday, January 16, 2023, at 8:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>\u6a5f\u68b0\u7ffb\u8a33<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001[\u30b9\u30bf\u30fc\u30c8]\u30e1\u30cb\u30e5\u30fc\u3068\u30bf\u30b9\u30af\u30d0\u30fc\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u5229\u7528\u3067\u304d\u307e\u305b\u3093<\/p>\n<p>  \u30e6\u30fc\u30b6\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u306f\u3001[\u30b9\u30bf\u30fc\u30c8] \u30e1\u30cb\u30e5\u30fc\u304a\u3088\u3073\u30bf\u30b9\u30af\u30d0\u30fc\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u4f7f\u7528\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u30bf\u30b9\u30af \u30d0\u30fc\u307e\u305f\u306f [\u30b9\u30bf\u30fc\u30c8] \u30e1\u30cb\u30e5\u30fc\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u3063\u305f\u308a\u3001\u610f\u56f3\u3057\u305f\u3068\u304a\u308a\u306b\u52d5\u4f5c\u3057\u306a\u304f\u306a\u3063\u305f\u308a\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb \u30d1\u30b9\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u5b9f\u884c\u53ef\u80fd (.exe) \u30d5\u30a1\u30a4\u30eb\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u30d3\u30eb\u30c9 1.381.2164.0 \u5185\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u5c55\u958b\u306f\u30012023 \u5e74 1 \u6708 13 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u5f8c 6:03 UTC \u306b\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u66f4\u65b0\u3067\u306f\u3001\u4ee5\u524d\u306b\u524a\u9664\u3055\u308c\u305f\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb\u306f\u5fa9\u5143\u3055\u308c\u307e\u305b\u3093\u304c\u3001\u8ffd\u52a0\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb\u304c\u8aa4\u3063\u3066\u524a\u9664\u3055\u308c\u308b\u306e\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>  \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306f\u3001\u524a\u9664\u3055\u308c\u305f\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u91cd\u8981\u306a\u30b5\u30d6\u30bb\u30c3\u30c8\u306e\u30b9\u30bf\u30fc\u30c8\u30e1\u30cb\u30e5\u30fc\u30ea\u30f3\u30af\u3092\u518d\u4f5c\u6210\u3059\u308b\u305f\u3081\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u5b9f\u884c\u3067\u304d\u308b\u624b\u9806\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u624b\u9806\u306f\u3001\u6b21\u306e\u30ea\u30f3\u30af\u306e PowerShell \u30b9\u30af\u30ea\u30d7\u30c8\u306b\u7d71\u5408\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u5b9f\u884c\u3055\u308c\u308b\u30de\u30b7\u30f3\u306e\u30ed\u30fc\u30ab\u30eb\u7ba1\u7406\u8005\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a><\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u554f\u984c\u306b\u95a2\u3059\u308b\u8ffd\u52a0\u306e\u8a73\u7d30\u3068\u3001Microsoft Intune \u3092\u4f7f\u7528\u3057\u3066\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u5c55\u958b\u3059\u308b\u624b\u9806\u3092\u542b\u3080\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092 <a href=\"https:\/\/aka.ms\/asrfprecovery\">aka.ms\/asrfprecovery<\/a> \u306b\u63d0\u4f9b\u3057\u307e\u3057\u305f\u3002\u5e83\u7bc4\u306a\u5185\u90e8\u30c6\u30b9\u30c8\u3092\u5f15\u304d\u7d9a\u304d\u5b9f\u65bd\u3057\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u78ba\u8a8d\u3057\u3066\u3001\u63d0\u4f9b\u3055\u308c\u305f\u56de\u907f\u7b56\u306e\u8a73\u7d30\u3092\u6539\u5584\u3057\u3001\u8ffd\u52a0\u306e\u30a2\u30d7\u30ea\u3068\u30b7\u30ca\u30ea\u30aa\u3092\u542b\u3081\u3066\u3044\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3092\u691c\u8a3c\u3059\u308b\u969b\u306b\u3001https:\/\/aka.ms\/asrfprecovery \u306b\u6700\u65b0\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u7d44\u7e54\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u3001Office \u30a2\u30d7\u30ea\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 \u30d5\u30a1\u30a4\u30eb\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3092\u304a\u6301\u3061\u3067\u306a\u3044\u304a\u5ba2\u69d8\u306b\u306f\u5f71\u97ff\u306f\u3042\u308a\u307e\u305b\u3093\u304b?Office \u30de\u30af\u30ed\u304b\u3089\u306e Win32 API \u547c\u3073\u51fa\u3057\u3092\u30d6\u30ed\u30c3\u30af\u3057\u307e\u3059\u304b?\u30eb\u30fc\u30eb\u304c\u30d6\u30ed\u30c3\u30af \u30e2\u30fc\u30c9\u3067\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0 \u30d3\u30eb\u30c9 1.381.2140.0 \u306b\u66f4\u65b0\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2023 \u5e74 1 \u6708 13 \u65e5\u91d1\u66dc\u65e5\u5348\u524d 8:51 UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: Windows \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304a\u3088\u3073 Microsoft Defender for Endpoint \u30b5\u30fc\u30d3\u30b9\u306e\u6700\u8fd1\u306e\u66f4\u65b0\u4e2d\u306b\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9 \u30d3\u30eb\u30c9 1.381.2140.0 \u306b\u66f4\u65b0\u3057\u305f\u5f8c\u3001\u30e6\u30fc\u30b6\u30fc \u30c7\u30d0\u30a4\u30b9\u3067\u653b\u6483\u8868\u9762\u306e\u7e2e\u5c0f (ASR) \u30eb\u30fc\u30eb &#8220;Office \u30de\u30af\u30ed\u304b\u3089\u306e Win32 API \u547c\u3073\u51fa\u3057\u3092\u30d6\u30ed\u30c3\u30af\u3059\u308b&#8221; \u306e\u4e00\u9023\u306e\u8aa4\u691c\u77e5\u304c\u691c\u51fa\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u691c\u51fa\u306b\u3088\u308a\u3001\u8aa4\u3063\u305f\u691c\u51fa\u30d1\u30bf\u30fc\u30f3\u306b\u4e00\u81f4\u3059\u308b\u7279\u5b9a\u306e Windows \u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8 (.lnk) \u30d5\u30a1\u30a4\u30eb\u304c\u8b58\u5225\u3055\u308c\u3001\u305d\u306e\u5f8c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u56de\u306e\u66f4\u65b0\u671f\u9650: 2023\u5e741\u670816\u65e5(\u6708)20:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO497128 | Microsoft 365 suite | Some users are unable to utilize the Application shortcuts on the Start menu  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":1,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18\/revisions"}],"predecessor-version":[{"id":40,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18\/revisions\/40"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=18"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=18"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}