{"id":18020,"date":"2026-08-25T01:01:51","date_gmt":"2026-08-24T16:01:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=18020"},"modified":"2026-08-25T01:11:23","modified_gmt":"2026-08-24T16:11:23","slug":"servicedegradation-op1460815-microsoft-365-apps-some-users-may-be-unable-to-activate-new-or-refresh-existing-office-365-licenses","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-25-servicedegradation-op1460815-microsoft-365-apps-some-users-may-be-unable-to-activate-new-or-refresh-existing-office-365-licenses","title":{"rendered":"[serviceDegradation] OP1460815 | Microsoft 365 apps | Some users may be unable to activate new or refresh existing Office 365 licenses"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OP1460815 | Microsoft 365 apps | Some users may be unable to activate new or refresh existing Office 365 licenses<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to activate new or refresh existing Office 365 licenses.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/24\/2026 15:49:02<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>08\/24\/2026 14:22:02<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to activate new or refresh existing Office 365 licenses  <\/p>\n<p>  User impact: Users may be unable to activate new or refresh existing Office 365 licenses.  <\/p>\n<p>  More info: For the users who are unable to activate or refresh Office 365 licenses, this prevents them from signing in or accessing Office 365 applications.<\/p>\n<p>  Users may receive multiple prompts; however, the activation process may fail when they attempt to sign in.  <\/p>\n<p>  Current status: After further review of customer reports and our service monitoring telemetry, we&#8217;ve confirmed that impact is occurring for users attempting to activate new Office 365 licenses, which prevents them from being able to sign-in or access Office   365 applications. We&#8217;ve updated the &#8220;Title&#8221;, &#8220;User impact&#8221;, and &#8220;Scope of impact&#8221; fields of our communications to reflect this change. We&#8217;re reviewing recent service updates to isolate potential sources of impact or discrepancies that could be causing this   impact to users. <\/p>\n<p>  Scope of impact: Some users attempting to activate new Office 365 licenses may be impacted. This section may be updated as the investigation progresses.  <\/p>\n<p>  Next update by: Monday, August 24, 2026, at 5:30 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u65b0\u898f\u306eOffice 365\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u6709\u52b9\u5316\u3084\u66f4\u65b0\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059 <\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306f\u65b0\u898f\u306eOffice 365\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u6709\u52b9\u5316\u3057\u305f\u308a\u3001\u65e2\u5b58\u306e\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u66f4\u65b0\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n<p>  \u8a73\u7d30\u60c5\u5831:Office 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