{"id":18031,"date":"2026-08-25T03:03:16","date_gmt":"2026-08-24T18:03:16","guid":{"rendered":"https:\/\/m365jp.net\/?p=18031"},"modified":"2026-08-25T03:11:11","modified_gmt":"2026-08-24T18:11:11","slug":"servicedegradation-op1460815-microsoft-365-apps-some-users-may-be-unable-to-activate-new-or-refresh-existing-office-365-licenses-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-25-servicedegradation-op1460815-microsoft-365-apps-some-users-may-be-unable-to-activate-new-or-refresh-existing-office-365-licenses-2","title":{"rendered":"[serviceDegradation] OP1460815 | Microsoft 365 apps | Some users may be unable to activate new or refresh existing Office 365 licenses"},"content":{"rendered":"
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OP1460815 | Microsoft 365 apps | Some users may be unable to activate new or refresh existing Office 365 licenses<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to activate new or refresh existing Office 365 licenses.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/24\/2026 17:17:38<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/24\/2026 14:22:02<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to activate new or refresh existing Office 365 licenses <\/p>\n

User impact: Users may be unable to activate new or refresh existing Office 365 licenses. <\/p>\n

More info: For the users who are unable to activate or refresh Office 365 licenses, this prevents them from signing in or accessing Office 365 applications.<\/p>\n

Users may receive multiple prompts; however, the activation process may fail when they attempt to sign in. <\/p>\n

Current status: We’re implementing performance optimizations on affected Office 365 service infrastructure to assist with processing the activation backlog and to assist with recovering service reliability while we continue to isolate the underlying root cause. <\/p>\n

Scope of impact: Some users attempting to activate new Office 365 licenses may be impacted. This section may be updated as the investigation progresses. <\/p>\n

Start time: Monday, August 24, 2026, at 1:00 PM UTC <\/p>\n

Next update by: Monday, August 24, 2026, at 7:30 PM UTC<\/td>\n<\/tr>\n

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