{"id":18032,"date":"2026-08-25T04:01:20","date_gmt":"2026-08-24T19:01:20","guid":{"rendered":"https:\/\/m365jp.net\/?p=18032"},"modified":"2026-08-25T04:04:50","modified_gmt":"2026-08-24T19:04:50","slug":"servicedegradation-op1460815-microsoft-365-apps-some-users-may-be-unable-to-activate-new-or-refresh-existing-office-365-licenses-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-08-25-servicedegradation-op1460815-microsoft-365-apps-some-users-may-be-unable-to-activate-new-or-refresh-existing-office-365-licenses-3","title":{"rendered":"[serviceDegradation] OP1460815 | Microsoft 365 apps | Some users may be unable to activate new or refresh existing Office 365 licenses"},"content":{"rendered":"
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OP1460815 | Microsoft 365 apps | Some users may be unable to activate new or refresh existing Office 365 licenses<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to activate new or refresh existing Office 365 licenses.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/24\/2026 18:52:41<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/24\/2026 14:22:02<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to activate new or refresh existing Office 365 licenses<\/p>\n

User impact: Users may be unable to activate new or refresh existing Office 365 licenses.<\/p>\n

More info: For the users who are unable to activate or refresh Office 365 licenses, this prevents them from signing in or accessing Office 365 applications.<\/p>\n

Users may receive multiple prompts; however, the activation process may fail when they attempt to sign in.<\/p>\n

Current status: The backlog on a portion of affected Office 365 infrastructure has been processed, and we\u2019re reintroducing traffic to the environment. We\u2019re monitoring this process closely to ensure it completes as expected and in parallel, we\u2019re continuing to investigate the underlying cause of impact.<\/p>\n

Start time: Monday, August 24, 2026, at 1:00 PM UTC<\/p>\n

Next update by: Monday, August 24, 2026, at 8:30 PM UTC<\/td>\n<\/tr>\n

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