{"id":1828,"date":"2023-06-07T07:00:44","date_gmt":"2023-06-06T22:00:44","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=1828"},"modified":"2023-06-07T07:05:12","modified_gmt":"2023-06-06T22:05:12","slug":"servicedegradation-mo572252-microsoft-365-suite-cant-access-outlook-on-the-web-and-other-microsoft-services-and-features-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-06-07-servicedegradation-mo572252-microsoft-365-suite-cant-access-outlook-on-the-web-and-other-microsoft-services-and-features-5","title":{"rendered":"[serviceDegradation] MO572252 | Microsoft 365 suite | Can&#8217;t access Outlook on the web and other Microsoft services and features"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO572252 | Microsoft 365 suite | Can&#8217;t access Outlook on the web and other Microsoft services and features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access Outlook on the web or other Microsoft 365 services and features.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>06\/06\/2023 21:06:48<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>06\/05\/2023 20:10:42<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Can&#8217;t access Outlook on the web and other Microsoft services and features<\/p>\n<p>  User impact: Users may be unable to access Outlook on the web or other Microsoft 365 services and features.<\/p>\n<p>  More info: Impacted services and features may include, but are not limited to:<\/p>\n<p>  Exchange Online<br \/>  &#8211; Users are unable to access Outlook on the web<br \/>  &#8211; Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application<br \/>  &#8211; Users may also experience issues using the Outlook mobile application<\/p>\n<p>  Microsoft Teams<br \/>  &#8211; Users may have difficulties scheduling meetings and\/or live events<br \/>  &#8211; Users may have trouble loading people profile cards<br \/>  &#8211; Users may have issues loading file lists<br \/>  &#8211; Users may not be able to create new teams &amp; channels<br \/>  &#8211; Users may not be able to install apps<br \/>  &#8211; Users may have trouble issuing searches<br \/>  &#8211; Users may see delays in admin policy changes taking effect<br \/>  &#8211; Users might see errors when using messaging extensions<br \/>  &#8211; Users may not see up to date Presence information<br \/>  &#8211; Teams Graph APIs may be impacted<br \/>  &#8211; Assignments tab in Teams may not load<br \/>  &#8211; Teams Admin Center functionalities may not perform as expected<\/p>\n<p>  SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.<\/p>\n<p>  Current status: In addition to the mitigation efforts we&#8217;ve taken to resolve this issue, Microsoft is aware of claims from a third party that anomalous external traffic is affecting service quality. We take all such claims seriously and are investigating them   as a part of our comprehensive troubleshooting of this event. The multiple updates made by our engineers have significantly increased service stability and performance. Our engineers remain fully engaged and are taking all steps to restore service to optimal   levels. We&#8217;re also continuing to monitor the service as we apply mitigations.<\/p>\n<p>  To that end, we recently made a series of changes targeted at request handling logic, specifically around request usage volumes. Our telemetry indicates that the service has remained largely stable throughout this process; however, the incident is not fully   resolved. We&#8217;re broadening our mitigation strategy and will continue to intervene immediately should we detect further reductions in the availability of our services.<\/p>\n<p>  Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted.<\/p>\n<p>  Next update by: Wednesday, June 7, 2023, at 12:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: Outlook on the web \u3084\u305d\u306e\u4ed6\u306e\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Web \u4e0a\u306e Outlook \u307e\u305f\u306f\u305d\u306e\u4ed6\u306e Microsoft 365 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SharePoint Online\u3001OneDrive for Business\u3001Microsoft Bookings\u3001Microsoft Power Automate \u304a\u3088\u3073 Microsoft 365 \u306e Power Apps \u3082\u3001\u3053\u306e\u554f\u984c\u306b\u95a2\u9023\u3057\u3066\u4f55\u3089\u304b\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u3053\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u884c\u3063\u305f\u8efd\u6e1b\u7b56\u306b\u52a0\u3048\u3066\u3001Microsoft \u306f\u3001\u7570\u5e38\u306a\u5916\u90e8\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3068\u3044\u3046\u30b5\u30fc\u30c9 \u30d1\u30fc\u30c6\u30a3\u304b\u3089\u306e\u4e3b\u5f35\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002Google 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