{"id":18387,"date":"2026-09-05T08:01:36","date_gmt":"2026-09-04T23:01:36","guid":{"rendered":"https:\/\/m365jp.net\/?p=18387"},"modified":"2026-09-05T08:05:07","modified_gmt":"2026-09-04T23:05:07","slug":"servicedegradation-mo1467282-microsoft-365-suite-users-may-not-be-able-to-open-support-central-in-microsoft-intune-and-microsoft-defender-portals-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-09-05-servicedegradation-mo1467282-microsoft-365-suite-users-may-not-be-able-to-open-support-central-in-microsoft-intune-and-microsoft-defender-portals-2","title":{"rendered":"[serviceDegradation] MO1467282 | Microsoft 365 suite | Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO1467282 | Microsoft 365 suite | Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>09\/04\/2026 22:18:05<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>09\/04\/2026 18:44:09<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals  <\/p>\n<p>  User impact: Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals.  <\/p>\n<p>  More info: Users are able to open support tickets through the Microsoft 365 admin center to circumvent impact.  <\/p>\n<p>  Current status: We&#8217;ve started deploying our fix to address this issue and anticipate that this process will be complete by our next scheduled update.  <\/p>\n<p>  Scope of impact: This event impacts any user attempting to access support central through the Microsoft Intune or Microsoft Defender portals. This information may be updated as our investigation continues.  <\/p>\n<p>  Root cause: A recent service update intended to refresh the pages of service central contained a code issue, which is resulting in impact.  <\/p>\n<p>  Next update by: Saturday, September 5, 2026, at 2:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Intune\u304a\u3088\u3073Microsoft Defender\u306e\u30dd\u30fc\u30bf\u30eb\u3067\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u958b\u3051\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059 <\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Intune\u3084Microsoft Defender\u306e\u30dd\u30fc\u30bf\u30eb\u3067\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u958b\u3051\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n<p>  \u8a73\u7d30\u60c5\u5831:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft 365\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u3092\u958b\u304f\u3053\u3068\u3067\u5f71\u97ff\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002 <\/p>\n<p>  \u73fe\u72b6:\u3053\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u4fee\u6b63\u306e\u5c55\u958b\u3092\u958b\u59cb\u3057\u3066\u304a\u308a\u3001\u6b21\u306e\u4e88\u5b9a\u3055\u308c\u305f\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u307e\u3067\u306b\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u5b8c\u4e86\u3059\u308b\u3068\u898b\u8fbc\u3093\u3067\u3044\u307e\u3059\u3002 <\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306f\u3001Microsoft Intune\u307e\u305f\u306fMicrosoft Defender\u30dd\u30fc\u30bf\u30eb\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002\u8abf\u67fb\u304c\u9032\u3080\u306b\u3064\u308c\u3066\u3001\u3053\u306e\u60c5\u5831\u306f\u66f4\u65b0\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002  <\/p>\n<p>  \u6839\u672c\u539f\u56e0:Service Central\u306e\u30da\u30fc\u30b8\u3092\u66f4\u65b0\u3059\u308b\u305f\u3081\u306e\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u3042\u308a\u3001\u305d\u308c\u304c\u5f71\u97ff\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n<p>  \u6b21\u56de\u66f4\u65b0:2026\u5e749\u67085\u65e5(\u571f)\u5348\u524d2\u664230\u5206 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO1467282 | Microsoft 365 suite | Users may not be able to open support central in Microsoft Intune and Micros [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18387","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=18387"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18387\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=18387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=18387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=18387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}