{"id":18393,"date":"2026-09-05T12:01:11","date_gmt":"2026-09-05T03:01:11","guid":{"rendered":"https:\/\/m365jp.net\/?p=18393"},"modified":"2026-09-05T12:01:53","modified_gmt":"2026-09-05T03:01:53","slug":"servicerestored-mo1467282-microsoft-365-suite-users-may-not-be-able-to-open-support-central-in-microsoft-intune-and-microsoft-defender-portals","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-09-05-servicerestored-mo1467282-microsoft-365-suite-users-may-not-be-able-to-open-support-central-in-microsoft-intune-and-microsoft-defender-portals","title":{"rendered":"[serviceRestored] MO1467282 | Microsoft 365 suite | Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals"},"content":{"rendered":"
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MO1467282 | Microsoft 365 suite | Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have not been able to open support central in Microsoft Intune and Microsoft Defender portals.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/05\/2026 02:50:13<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/04\/2026 18:44:09<\/td>\n<\/tr>\n
End Time<\/th>\n09\/05\/2026 02:47:15<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may not be able to open support central in Microsoft Intune and Microsoft Defender portals <\/p>\n

User impact: Users may have not been able to open support central in Microsoft Intune and Microsoft Defender portals. <\/p>\n

More info: Users were able to open support tickets through the Microsoft 365 admin center to circumvent impact. <\/p>\n

Final status: We’ve confirmed that our fix has finished deploying to all affected environments, remediating this impact. <\/p>\n

Scope of impact: This event impacted any user attempting to access support central through the Microsoft Intune or Microsoft Defender portals. <\/p>\n

Start time: Tuesday, September 1, 2026, at 4:00 PM UTC <\/p>\n

End time: Saturday, September 5, 2026, at 2:35 AM UTC <\/p>\n

Root cause: A recent service update intended to refresh the pages of service central contained a code issue, which was resulting in impact. <\/p>\n

Next steps: – We’re reviewing the responsible update to better understand what led to the error that resulted in impact and prevent similar future occurrences. <\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft Intune\u304a\u3088\u3073Microsoft Defender\u306e\u30dd\u30fc\u30bf\u30eb\u3067\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u958b\u3051\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059 <\/p>\n

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\u8a73\u7d30\u60c5\u5831:\u30e6\u30fc\u30b6\u30fc\u306fMicrosoft 365\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u3092\u958b\u304d\u3001\u5f71\u97ff\u3092\u56de\u907f\u3067\u304d\u307e\u3057\u305f\u3002 <\/p>\n

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\u5f71\u97ff\u7bc4\u56f2:\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306f\u3001Microsoft Intune\u307e\u305f\u306fMicrosoft Defender\u30dd\u30fc\u30bf\u30eb\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u53ca\u307c\u3057\u307e\u3057\u305f\u3002 <\/p>\n

\u958b\u59cb\u6642\u9593:2026\u5e749\u67081\u65e5\u706b\u66dc\u65e5 \u5348\u5f8c4\u6642 UTC <\/p>\n

\u7d42\u4e86\u6642\u523b:2026\u5e749\u67085\u65e5\u571f\u66dc\u65e5 \u5348\u524d2\u664235\u5206 UTC <\/p>\n

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\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:- \u8cac\u4efb\u3042\u308b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u898b\u76f4\u3057\u3001\u8aa4\u308a\u306e\u539f\u56e0\u3092\u3088\u304f\u7406\u89e3\u3057\u3001\u540c\u69d8\u306e\u518d\u767a\u3092\u9632\u3050\u305f\u3081\u306b\u3002 <\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1467282 | Microsoft 365 suite | Users may not be able to open support central in Microsoft Intune and Micros […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18393","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=18393"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18393\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=18393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=18393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=18393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}