{"id":18478,"date":"2026-09-12T03:01:25","date_gmt":"2026-09-11T18:01:25","guid":{"rendered":"https:\/\/m365jp.net\/?p=18478"},"modified":"2026-09-12T03:04:06","modified_gmt":"2026-09-11T18:04:06","slug":"investigating-cw1470765-microsoft-365-copilot-chat-some-users-exchange-online-email-messages-may-not-be-retrieved-when-prompting-microsoft-365-copilot-chat","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2026-09-12-investigating-cw1470765-microsoft-365-copilot-chat-some-users-exchange-online-email-messages-may-not-be-retrieved-when-prompting-microsoft-365-copilot-chat","title":{"rendered":"[investigating] CW1470765 | Microsoft 365 Copilot Chat | Some users&#8217; Exchange Online email messages may not be retrieved when prompting Microsoft 365 Copilot Chat"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">CW1470765 | Microsoft 365 Copilot Chat | Some users&#8217; Exchange Online email messages may not be retrieved when prompting Microsoft 365 Copilot Chat<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">investigating<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users&#8217; Exchange Online email messages may not be retrieved when prompting Copilot Chat.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>09\/11\/2026 17:53:51<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>09\/11\/2026 17:44:02<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: We&#8217;re looking into a potential problem impacting Microsoft 365 Copilot Chat  <\/p>\n<p>  User impact: We&#8217;re checking for potential impact to your users. <\/p>\n<p>  Current status: We&#8217;re investigating a potential issue impacting Microsoft 365 Copilot Chat and checking for impact to your organization. We&#8217;ll provide an update within 30 minutes.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb:Microsoft 365 Copilot\u30c1\u30e3\u30c3\u30c8\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u554f\u984c\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059 <\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff:\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u6f5c\u5728\u7684\u306a\u5f71\u97ff\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n<p>  \u73fe\u72b6:Microsoft 365 Copilot Chat\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u554f\u984c\u3092\u8abf\u67fb\u3057\u3066\u304a\u308a\u3001\u8cb4\u7d44\u7e54\u3078\u306e\u5f71\u97ff\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u300230\u5206\u4ee5\u5185\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u304a\u5c4a\u3051\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CW1470765 | Microsoft 365 Copilot Chat | Some users&#8217; Exchange Online email messages may not be retrieved [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18478","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=18478"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/18478\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=18478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=18478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=18478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}